Home Forums Basel support forum Thumbnails not showing

Thumbnails not showing

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2837

    mastubbs
    Participant

    Hi!

    First, thanks for a great theme. I’m already enjoying setting it up!

    Im having a slight problem in that my image thumbnails arn’t desplaying in the front end. They are visable in the admin, and the main product image is visable on the product page. But in the shop page the thumbnails do not display. Likewise, they do not display on the product page, only the main image.

    I suspect this is a problem with the integration/permissions of the products that were already in the shop when i installed the theme. The imported demo xtemos product images do seem to be working.

    I was wondering if you would mind taking a look?

    Thanks very much for your help with this.

    #2850

    Artem Temos
    Keymaster

    Hi,

    Thank you for using our theme, you web-site going to be very nice 🙂

    We just seen your web-site and it seems that thumbnails are shown correct on the product page https://gyazo.com/7b46fe401a2b5c3f71d5bced44675005 Do you still have any problems?

    And yes, some images are not shown but it may be caused by wrong attributes width and height for each image that are set to 0 and 1 at the moment. We don’t know where did you set them. But you can try to fix it with this code snippet. Add it to the Custom CSS section in Theme Settings

    img {
        width: auto;
    }

    Regards

    #2895

    mastubbs
    Participant

    Hi! Thanks for the quick and helpful reply. Yes that CSS helped! Images now appear in product grid and thumbnails. The images are imported using a feed so maybe they come with the attributes attached.

    The only problem now is that the lightbox zoom function doesnt work for the images. Still just seeing empty lightbox. Any CSS to help with that?

    Thanks!

    #2910

    Artem Temos
    Keymaster

    This problem is also because of 0 images sizes. And it can’t be fixed with CSS, please review your configuration or any other places where this size may be set https://gyazo.com/c41394a762ee53e30b3bbbed0f7fbc1b

    #2919

    mastubbs
    Participant

    humm.. ok, is there a way to completely disable the image lightbox then?

    #2922

    Artem Temos
    Keymaster

    Try to use this CSS

    .single-product-content .woocommerce-main-image { pointer-events: none; }

    Regards

    #2927

    mastubbs
    Participant

    Thanks, that worked while i try to work out how to fix the dimensions problem.

    Cheers

    #2932

    Artem Temos
    Keymaster

    Great, you are welcome 🙂

Viewing 8 posts - 1 through 8 (of 8 total)