Topic: Import AJAX problem. Try to disable all external plugins and check the…

When I Activate the “Base Data”. It shows the message below:

“Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.”

How do I fix this ?

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Hello,

As you are getting the error “Import AJAX problem” while importing base content.

Please make sure that you have set the requirements as in our detailed documentation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation: https://xtemos.com/docs/woodmart/installation-process/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case if it still displays that error then deactivate all the third party plugins and provide your admin login details to check it myself and help you out accordingly.

Regard’s.
Xtemos Studio.

Already, i tried. But Same problem.
Please, Login to my website. and solve my problem.
Thank you.

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Hello,

I have visited your website and checked the status and you haven’t set the “PHP post max size” and “Max upload size” as mentioned in our documentation.

Screenshot for Clarification: https://ibb.co/rGwMHHd

Please make sure that you set the values as mentioned in our documentation:
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

Then clear cache and check back.

Regard’s.
Xtemos Studio.

Done. but same problem.

Please, Login to my website. and solve my problem.
Thank you.

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Problem solved. Thank you.

Most Welcome :-)

If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.
Have a great day :-)

Topic Closed.
Best Regards.

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