Translation in several strings does not work

Hello,
translation is not working on several texts on the topic,
I’m using the Loco Translate plugin, within the plugin the translation is already done, but it doesn’t appear on the front-end.
attached examples.

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Hello,

Please use the Loco translate plugin on your site. After installing the plugin please Navigate to Loco >> Themes >> Woodmart >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

Also, please Navigate to Loco >> Plugins >> Woocommerce >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.

Also, please Navigate to Loco >> Plugins >> Woodmart-Core >> Edit the translation which you are using for the site >> Click the Sync button >> Find the words and add the translation for them and save it.
https://wordpress.org/plugins/loco-translate/

Note:
1. Custom (recommended)
2. This is Loco’s protected folder under “wp-content/languages/loco/” which is safe from automatic updates and provides priority over the above locations.
https://localise.biz/wordpress/plugin/manual/msginit?utm_medium=plugin&utm_campaign=wp&utm_source=admin&utm_content=plugin-msginit#order
If this folder doesn’t exist you may need to create it and ensure it has the correct permissions.
https://localise.biz/wordpress/plugin/manual/filesystem

For more information please read the theme documentation here:
https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

Best Regards.

Hello,
I did everything you told me, but the problem with the translations persists. I think there’s a problem with the theme, as it can’t translate, I’m
using the Loco Translate plugin.

Hello,

Can you please send me the correct login details of your site so I will check and solve the translation issue.

Best Regards.

Extra information

Hello,

Your issue has been solved. Please check the site now after removing the browser cache.

Best Regards.

Hello, I checked the website after the changes you made and noticed that you only resolved one string (I sent an image of what was corrected). Now, the rest of the site remains untranslated. I did everything they told me to check: I cleared the browser cache and opened an incognito tab, but the problem persists (I sent the images for you to check). Furthermore, in the Loco Translate plugin, everything is correct. I would also like to know what you did to try to solve the problem.

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Hello,

You can translate the words from the Loco >> Plugins >> Woocommerce >>

https://davyjones.com.br/wp-admin/admin.php?path=languages%2Fplugins%2Fwoocommerce-pt_BR.po&bundle=woocommerce%2Fwoocommerce.php&domain=woocommerce&page=loco-plugin&action=file-edit

Best Regards.

I did everything I was told and managed to translate almost everything. The only exception was the “Return to Shop” string. This is a pop-up that opens sideways in WooCommerce. Although I have already done the translation in the settings, this particular string is not being translated correctly. I sent the print so you can check exactly where the problem is.

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Hello,

Your issue has been solved. Please check the site after removing the browser cache.
https://ibb.co/8PLY1zL

Best Regards.

[Jonatas]

Hello, this string was missing, I saw this now on the wish list, the translation is also not working with plugin loco translate. I shared the image for you to see

• This reply was modified 1 year ago by Jonatas.

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Hello,

The translation is working fine, I did not see any issue with the wishlist translation: https://ibb.co/dLDTzQZ

https://ibb.co/R7Y1PdS

Best Regards.

Hello,
I checked that there is a missing translation in this popup when you click on ‘create wish list’, it is in the image
where is the translation problem.

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Hello,

It is the cache issue, there is no issue with the translation. Please delete all sorts of cache from the site cache plugins and from the server cache apps and then disable them until you finish the site.

I am sure after disabling the cache your issue will be solved.

Best Regards.

Hello,
I deleted any type of cache and disabled plugins that did this, both on the site and on the server side. However, even so, the problem persists. I noticed one thing: since the wishlist information is transmitted via Ajax, the theme is unable to translate on the first load. So when it loads again, it translates. In the video, I showed the points that are not being translated when logging in with Google. When logging in, the first message is displayed without translation and then the other strings are also not translated, as shown in the video link I left attached.

Hello,

Are you able to provide us with your FTP access so we can troubleshoot it and provide you with a solution?

Kind Regards

Yes I can

Please, clarify your FTP host as well.

Yes

Hello,

Sorry, but we can’t connect with this information https://prnt.sc/Tc3fX-DjJOfP

Kind Regards

Hello,
I configured it on the server, try accessing these new credentials now it will work

Hello,

Sorry, but this FTP seems to be wrong as well https://prnt.sc/BILhvW1xSNJX

Kind Regards

I did the tests here now I will be able to access normally

We have fixed this on your website. Please, check how it works now.

Did you solve the problem now, just out of curiosity, how did you solve this problem?

Translation files were located in the wrong place. We have moved them to the right directory.

Hello, the theme was updated and after that there was a translation that lost the configuration of the loco translate plugin, in the video it shows what is not being translated.

We have synchronized the translation file and now it works well https://monosnap.com/file/jIyuCkEDOkhxERaUtotsdHFtbvbwhq

[Author]

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