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Unable to Change Logo for Mobile & Tablet View (New Kids Theme)

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #538413

    leathertribephweb
    Participant

    Hello! I am having an issue in changing logo of the predesigned website template “Kid” in mobile and tablet view. The logo on desktop view is okay, just the mobile view. Please help how to fix it.

    #538417

    leathertribephweb
    Participant

    Here is the screenshots

    Attachments:
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    #538465

    leathertribephweb
    Participant

    Login details

    #538472

    Hello,

    Maybe you are editing the wrong header. Woodmart theme provides the option to create different headers for different pages:
    https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

    You can check the custom header for a separate page and edit it.
    https://xtemos.com/docs-topic/options-for-pages/

    If the issue still remains, deactivate the third party plugins on your site and check how it works. If the issue still persists, share the wp logins details so i will check and give you a possible solution.

    Best Regards

    #538477

    leathertribephweb
    Participant

    Hello,

    I am certain that I am using the correct header. Upon checking, the logo is changing on shop page (mobile view & tablet), and the desktop, only in the Home page (mobile and tablet view) is it not changing. Can you fix this please?

    #538480

    leathertribephweb
    Participant

    I have not installed plug-ins before this issue, so I don’t think it was the plug-ins. I have already posted the log ins.

    #538481

    Artem Temos
    Keymaster

    You need to upload your logo image for mobile devices as shown on this video https://gyazo.com/04c7bca093ad5b1a3c021d4f7837e345

    #538482

    leathertribephweb
    Participant

    Hi again,

    Yes, that’s exactly how I did it and the same issue persists. Please help. Can you just check it?

    #538485

    Artem Temos
    Keymaster

    We just checked and it works well on your website. Please, check from your end.

    #538489

    leathertribephweb
    Participant

    Thank you very much for the prompt response. It is now working well 🙂

    #538495

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

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