unable to import demo

I get the

Something is wrong with the import and it can’t be complete. Try to disable all external plugins and run the import again. If it doesn’t help, contact our support center for further assistance.

I have done that but still nothing.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

[Author]

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