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Unable to see the Product settings tabs on the Sigle Product Layout at frontend

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #661602

    royparimal2
    Participant

    We are unable to see the product settings tab at the single layout product page for both frontend and backend. Also, we cannot see the Product Log description section at the backend post installing this theme. We need the solution for:

    1. To show these tabs in the product layout page in the frontend
    2. Product long description section should be visible on the backend and the frontend.

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    #661621

    Hung Pham
    Keymaster

    Hi royparimal2,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Kind Regards,

    #661641

    royparimal2
    Participant

    Can I get your email address so that i can directly mail the login credentials to you.

    #661675

    Hung Pham
    Keymaster

    Hi royparimal2,

    You can use any email, it doesn’t matter.

    Regards,

    #661698

    royparimal2
    Participant

    Please resolve this Tabs issue. i want the screenshot tabs content to show on single product page.

    • This reply was modified 1 month, 4 weeks ago by Hung Pham.
    #661743

    Hung Pham
    Keymaster

    Hi royparimal2,

    Thanks for details.

    You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builderNavigate to Layouts > edit the layout > and add Product tabs widget.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    Regards,

    #661769

    royparimal2
    Participant

    Okey, I understand that and now the tab is showing in the product single layout. Now I am sharing you the Images of 2 Segment 1 Is from Theme setting>single product>tabs page (Segment 1) and second one is from Products> Edit product> tabs page (Segment 2). The think is If I show product tabs in accordian form, the segment 1 tabs are showing above segment 2 tabs. Firstly can I rearrange them if not, I want to know how to set a Discription tab so that If i put text in Product long discription form, The discription tab self inherit or take from there for every individual product. I want to show my Discription tab above allthese tabs.

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    #662013

    Hung Pham
    Keymaster

    Hi royparimal2,

    Try to use the code below instead of yours. Define the code in the functions.php file in your child theme.

    /**
     * Reorder product data tabs
     */
    add_filter( 'woocommerce_product_tabs', 'woo_reorder_tabs', 98 );
    function woo_reorder_tabs( $tabs ) {
    
    	$tabs['reviews']['priority'] = 5;			// Reviews first
    	$tabs['description']['priority'] = 10;			// Description second
    	$tabs['additional_information']['priority'] = 15;	// Additional information third
    
    	// Custom Tabs are from Product Settings
    	// $tabs['wd_custom_tab']['priority'] = 2; 
    	// $tabs['wd_custom_tab_2']['priority'] = 3;
    
    	// Additional Tabs are from Theme Settings
    	// $tabs['wd_additional_tab']['priority'] = 4;
    	// $tabs['wd_additional_tab_2']['priority'] = 5;
    
    	return $tabs;
    }

    Kind Regards,
    Hung PD

    #662211

    royparimal2
    Participant

    Tell me where to put this in Function .php and also I want it in this order – Product tab 1, Product Tab 2, Additional Information, Review. Basically i want Product tab First.

    #662212

    royparimal2
    Participant

    This is my Function.php code below in the private area. tell me step by step where to put this code in the below php cpde.

    #662273

    Hung Pham
    Keymaster

    Hi royparimal2,

    Please use Child theme and put above codes to functions.php. You can read more here https://developer.wordpress.org/themes/advanced-topics/child-themes/

    Regards,

    #662306

    royparimal2
    Participant

    The thing is that the theme that Theme forest has provided us does not contain a child theme.

    #662314

    Hung Pham
    Keymaster

    Hi royparimal2,

    Here is our article on how to get the Child theme – https://xtemos.com/docs-topic/setup-child-theme/

    Best Regards,
    Hung PD

    #662445

    royparimal2
    Participant

    This is not working. we have installed and activate the child theme as well. You have our credentials. Please correct it from your end. Login with the credential and fix this issue.

    #662526

    Hung Pham
    Keymaster

    Hi royparimal2,

    The Discription tab is custom tab so you need to uncomment codes lines to re-arrange custom tabs.

    Best Regards,
    Hung PD

    #662574

    royparimal2
    Participant

    I need the Tabs in the below order on the Single Product Page. Whatever code you gave us is not working. I would request you to login and make the changes in the below order. I need the Product Tabs (Product Description), (Wash Care) to appear first and then the Global Tabs. I would request you to login at the backend of my website and make these changes as we are unable to this. Its your duty to support us when we have paid for the theme and we are stuck at this issue. Please login at the backend and fix this issue. Thanks

    1. Product Description
    2. Wash Care
    3. Shipping & Delivery
    4. Return & Exchange
    5. About Brand

    #662581

    royparimal2
    Participant

    Leave it. The issue is resolved

    #662662

    Hung Pham
    Keymaster

    Hi royparimal2,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,
    Hung PD

Viewing 18 posts - 1 through 18 (of 18 total)

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