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unable to update theme online

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  • #415875

    shridhara.com
    Participant

    i am unable to update the theme online – within WordPress

    what to do

    #415892

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full backup of your site and disable all the plugins, update the theme, update the plugins in Appearance > Install plugins, and activate them. Then activate the rest of the plugins.

    If the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)