Update theme

Hello,

I try to update theme but this msg appears (An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature)

hope to resolve it.

Regards

Hello,

Thank you very much for choosing our theme and for contacting us.

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, provide FTP access to the private area.

Best Regards

Thanks for your reply,

Same problem, theme didn’t update.

Regards.

Hello,

Please provide the site admin access as well as FTP access to the private area

Best Regards

Hello,

Thanks.

Hello,

I need access to WordPress admin and please advise the route in FTP I cannot find the proper folder.

Please leave all the confidential information in the Private Content area below the message area. Change the password to the SiteGround.

Best Regards

Please find private content

Hello,

The theme has been updated, please check now.

Best Regards

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