Home Forums WoodMart – Premium Template updating through envato market not working, file corrupt

This topic contains 1 reply, has 2 voices, and was last updated by Elise Noromit Elise Noromit 3 months, 1 week ago.

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  • #132385

    tanisbr1
    Customer

    When i try to update your theme through the envato market tool plugin, it produces the following error:

    Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Can you tell me what this means and how I fix this? Is this a host issue or a corrupt zip file that envato is trying to import?

    #132403

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

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