Very Important! General options.php issues!

Hey XTEMOS-Team,

i updated my project to the new version.
Since then the general settings are broken!

to bypass settings issue i reinstalled the full wordpress installation again.
also clean setup of woodmart (no additional plugins)
still the same issue it also is not connected to the different prebuilds.

when you try change the general settings like:
Layout –> Side with –> something else than custom

the site is not responding (options.php) it gives information that the server might stressed out.
also Prebuilt Header: Full width (on) is loading and can’t save. with the default header this works i found out.

pls fix this as soon as possible otherwise it’s dangerous if i built my website up with these fatal errors.

thanks

i added simple text to sticky nav menu (bottom) worked
when i remove the small text and save it they will be an options.php issue again

UPDATE: it’s related due to Safari Browser this is not happening on Firefox

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

all solved! thanks

We are glad that you sorted it out! Feel free to contact us if you have any further questions.

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