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Video tab of single product not shown

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  • #443976

    DevHal
    Participant

    Hi, I’m having this problem.
    I added a tab in the single product view called VIDEOS. Inside I need to insert videos.

    I have inserted a video of yt in the text block and in the backend I see it correctly. In the front-end however I don’t see the video (it’s all white, it seems as if it’s not being read).

    I need to insert videos in a tab that are different for each product.
    I can’t use “block html” because otherwise I would have to make 1000 different blocks for each combination. Instead, I should have the possibility to insert them directly on the product page in a tab.

    Thanks in advance for your reply.

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    #444224

    Hello,

    Sorry to say but the specific Tab under the Product directly doesn’t accept YouTube Video through Embed URL or iframe tag right now. If you are willing to use the Video under a Tab then you might eventually need to use the HTML Block, as this is the best possible scenario in terms of using Video under a Tab.

    Further, after the recent Theme Update there is a separate Video option is also available under the Product Edit area which you can use: https://snipboard.io/DKLk6T.jpg

    In that you can input YouTube, Vimeo or MP4 videos: https://snipboard.io/iM9GVN.jpg

    This is the other best alternative possible. You can read more about Product Video here: https://xtemos.com/docs-topic/product-video/

    Best Regards

    #444232

    DevHal
    Participant

    Ok Thanks.

    #444233

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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