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Wishlist count is not correst
- This topic has 5 replies, 3 voices, and was last updated 2 years, 5 months ago by Elise Noromit.
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June 30, 2022 at 7:26 pm #387583
julietteParticipantHello support team,
I have some issues with the wishlist count.
First, I also had issues with products not appearing on the wishlist page. I found this issue on another topic and the solution was to block caches on this page. So I did and now I think the wishlist page works fine.The only problem that is left is that the count of wishlist product starts at 3… So when the wishlist is empty, a 3 appears on the wishlist icon, and then when I add a product to the wishlist to count goes up from there (4, 5, etc.).
Could you please help me fix this ?
You’ll find the access login below if helpful.Thank you
Attachments:
You must be logged in to view attached files.July 1, 2022 at 2:11 am #387633
Elise NoromitMemberHello,
I am checking your site and I cannot catch the problem: https://gyazo.com/d8053bb4b4ca33d99eb8917fc6cadeab
Please provide the actions step by step to reproduce the issue.
Best Regards
July 1, 2022 at 11:13 am #387729
julietteParticipantHello Elise,
1/ At first when I tried to add products to my wishlist, I had several problems with the wishlist page (count not right, not all products appearing on the page, products changing when refreshing the page). So I blocked caches on this page, clear caches.
Since then it seems to work for new users, but the count of products still starts at 3 for me on my computer and also on my phone (where I tried to add products to my wishlist before blocking caches).If this only appears for me it is not a problem since I am probably the only one to have used this functionality before blocking caches. But if there is a way to make sure this does not also happen for coming users it would be great.
Thank you
Attachments:
You must be logged in to view attached files.July 2, 2022 at 2:58 am #387955
Elise NoromitMemberHello,
I am adding products to the Wishlist and the number is displayed correctly: https://gyazo.com/5aa82ed80571954a19b1b9e30bfa5488
Please check this manual: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_4
Best Regards
July 2, 2022 at 2:02 pm #388014
julietteParticipantHello Elise,
Well it is still not working on my end after clearing all caches (those in wordpress with a cache manager plugin and those in my browser).
But if it work for other users it’s fine.Thanks, you can close this topic.
July 3, 2022 at 9:02 pm #388244
Elise NoromitMemberHello,
Unfortunately, I cannot catch the problem. I have checked twice on both: incognito and logged in. It works correctly.
If you have any questions please feel free to contact us.
Best Regards
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