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Wishlist count is not correst

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #387583

    juliette
    Participant

    Hello support team,

    I have some issues with the wishlist count.
    First, I also had issues with products not appearing on the wishlist page. I found this issue on another topic and the solution was to block caches on this page. So I did and now I think the wishlist page works fine.

    The only problem that is left is that the count of wishlist product starts at 3… So when the wishlist is empty, a 3 appears on the wishlist icon, and then when I add a product to the wishlist to count goes up from there (4, 5, etc.).

    Could you please help me fix this ?
    You’ll find the access login below if helpful.

    Thank you

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    #387633

    Hello,

    I am checking your site and I cannot catch the problem: https://gyazo.com/d8053bb4b4ca33d99eb8917fc6cadeab

    Please provide the actions step by step to reproduce the issue.

    Best Regards

    #387729

    juliette
    Participant

    Hello Elise,

    1/ At first when I tried to add products to my wishlist, I had several problems with the wishlist page (count not right, not all products appearing on the page, products changing when refreshing the page). So I blocked caches on this page, clear caches.
    Since then it seems to work for new users, but the count of products still starts at 3 for me on my computer and also on my phone (where I tried to add products to my wishlist before blocking caches).

    If this only appears for me it is not a problem since I am probably the only one to have used this functionality before blocking caches. But if there is a way to make sure this does not also happen for coming users it would be great.

    Thank you

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    #387955

    Hello,

    I am adding products to the Wishlist and the number is displayed correctly: https://gyazo.com/5aa82ed80571954a19b1b9e30bfa5488

    Please check this manual: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_4

    Best Regards

    #388014

    juliette
    Participant

    Hello Elise,

    Well it is still not working on my end after clearing all caches (those in wordpress with a cache manager plugin and those in my browser).
    But if it work for other users it’s fine.

    Thanks, you can close this topic.

    #388244

    Hello,

    Unfortunately, I cannot catch the problem. I have checked twice on both: incognito and logged in. It works correctly.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)