Wishlist not working for logged in users

the wishlist function works fine for users that are Not logged in.
but when the user logs in to his account the wishlist stops showing any products but the hear icon still shows the correct count

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area so that we could check.

Best Regards

Thank you for the reply,

I have deactivated all plugins not in use and the problem still remains,

Please, send us your FTP access as well so we can troubleshoot the problem.

Please find ftp details below

We can’t connect with this data http://prntscr.com/ps70z4

can you please share your IP with us so we can whitelist it

hi
just checking if you can share please your IP with us so we can whitelist it

Here is the IP 176.98.70.114

thank you,

it is whitelisted now you should be able to access FTP

We have fixed the issue on your website and will include the fix in our next theme update.

thank you very much

You are welcome!

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