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Wishlist Page disappear
- This topic has 12 replies, 3 voices, and was last updated 1 year, 6 months ago by Elise Noromit.
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May 7, 2023 at 12:48 am #465043
misslisnomParticipantWishlist page disappeared.
instead blog page appear.
please help meMay 7, 2023 at 12:58 am #465045
misslisnomParticipanti check theme setting every thing is ok but the problem is still exciting
Attachments:
You must be logged in to view attached files.May 7, 2023 at 1:07 am #465049
misslisnomParticipantis there anyone could help ?
May 7, 2023 at 2:37 am #465067
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please check this manual and make sure you have configured everything properly: https://xtemos.com/docs-topic/wishlist/
If you have configured everything properly, insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
May 7, 2023 at 4:33 am #465076
misslisnomParticipantconfirmed
woodmart is updated in the site
please find the admin access in private contentMay 7, 2023 at 4:38 am #465077
misslisnomParticipantplease, check the menu navigation. it disappeared from header after update .
tried to fixed but i couldn’t
thank youMay 7, 2023 at 5:28 am #465078
ducminhmd2Participant“please, check the menu navigation. it disappeared from header after update .
tried to fixed but i couldn’t”
what should i do now can you be more specificMay 7, 2023 at 11:35 am #465095
Elise NoromitMemberHello,
When I try to disable the plugins I got the error and cannot enter the site admin:
Error 503. Service Unavailable The server is temporarily unavailable. Please check back shortly. If this problem persists, please contact our Technical Support department.
Please restore the site from the backup and try to disable the plugins in the File Manager.
Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGWhen you enable the cache plugin, make sure you have excluded Wishlist from the cache.
You provided limited access and I could not check the menu. Most likely you need to set your menu as “main” in Appearance > Install plugins.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the
Best Regards
May 7, 2023 at 3:49 pm #465114
misslisnomParticipantthank you.
I have restored the Wishes page.
But the main menu does not appear. Only the submenu appears.
i have tried but failed
confirmed the admin accessAttachments:
You must be logged in to view attached files.May 8, 2023 at 1:12 am #465162
misslisnomParticipantplease help
May 9, 2023 at 12:34 am #465450
Elise NoromitMemberHello,
I am checking the site and I see menu clearly: https://gyazo.com/8dc8d83204c6d2607997882b97ffae06
The menu works on both logged-in users and in incognito.
Please clarify the issue, and how you want it to be.
Please check these manuals: https://xtemos.com/docs-topic/create-mega-menu/ and https://xtemos.com/docs-topic/adding-menu-to-the-site/
If you have any questions please feel free to contact us.
Best Regards
May 29, 2023 at 8:50 pm #470878
misslisnomParticipantAlso i have an issue on- the top banner on the mobile view when make it sticky. the color disappear and becomes transparent.
please have a look to image.
Note: this image from my real mobile.Attachments:
You must be logged in to view attached files.May 31, 2023 at 1:08 am #471280
Elise NoromitMemberHello,
Our team has checked and supposes that you ara trying to view the site from a very out-dated browser (not updated since 2016-2017)which does not support CSS Variables
We are viewing the site on updated browsers and the site works properly:
Safari (https://prnt.sc/fGMFk5cN4EWr)
Firefox (https://prnt.sc/l1EyYJkX_E0_)
Chrome (https://prnt.sc/Y4ZvNTy-N75Y)Please updated or try to view the site from the updated browser Chrome, Firefox, Safari, Opera or Edge or another device with the updated browser.
If you have any questions please feel free to contact us.
Best Regards
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