Home Forums WoodMart support forum WooCommerce and WPML: Translated products do not display the SKU

WooCommerce and WPML: Translated products do not display the SKU

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  • #636873

    support-5321
    Participant

    We have a site with two languages, English and Greek.
    On the Greek translation of the products the SKU is not displayed as shown in the images.

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    #637037

    Hung Pham
    Keymaster

    Hi support-5321,

    Thanks for reaching to us.

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,

    #637090

    support-5321
    Participant

    The only issue we are facing is that on the Single Product Page, the SKU is not being displayed on the Greek translation.

    Please advice.

    #637122

    Hung Pham
    Keymaster

    Hi support-5321,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #637158

    support-5321
    Participant

    Of course. I have attached the requested information in the “moderators only” text box.

    #637364

    Hung Pham
    Keymaster

    Hi support-5321,

    Thanks for details.

    Please use this plugin https://wpml.org/documentation/related-projects/woocommerce-multilingual/#plugins-you-need to create multi-lingual products.

    Regards,

    #637392

    support-5321
    Participant

    We are already using WooCommerce Multilingual.
    Why isn’t WoodMart behaving like expected?
    On the single product page it should be able to display the SKU for both the English and the Greek translation.

    #637469

    Hung Pham
    Keymaster

    Hi support-5321,

    I’ve fixed your issue. Please check your site again.

    Regards,

    #637496

    support-5321
    Participant

    Thank you.

    Please provide a description of the solution.

    Thanks

    #637601

    Hung Pham
    Keymaster

    Hi support-5321,

    Please refer to the topic https://wpml.org/forums/topic/different-sku-for-different-languages/

    Regards,

    #642789

    support-5321
    Participant

    Hello
    the topic you send is not really related to our issue. As we want to show the same SKU in both languages. Can you please explain the steps you did yo resolve our issue?

    #643048

    Hung Pham
    Keymaster

    Hi support-5321,

    This is non-related theme issue. You need to re-save all products or please contact WPML author for more details.

    Best Regards,

Viewing 12 posts - 1 through 12 (of 12 total)