Woocommerce Points & Rewards Redeem Issue

Hi there,

We are having some issues regarding the checkout process and Woocommerce Official Points & Rewards plugin.

It is not showing the redeem points section in the cart nor the checkout page.

We have already disabled Stcky Notifications but it won’t work.

Thank you in advance

Hello,

Thank you very much for choosing our theme and for contacting us.

Our theme does not officially support this plugin. It means that we have not tested it with our theme and cannot guarantee 100% smooth operation. Please contact the plugin support on this issue.

Best Regards

Hi Elise,

I dont get why you guys helped people with this same issue and you are denying helping me.

Link to other topics in this forum with the same issue:

https://xtemos.com/forums/topic/woocommerce-points-and-rewards-plugin-2/
https://xtemos.com/forums/topic/woocommerce-points-and-rewards-plugin/

Hello,

We can help with the third parties plugins if we have a quick solution, or if an issue is solved with CSS. There are too many plugins and it is not possible to support them all.

Please switch to the Storefront theme and provide the screen show it should be and I will check if it is CSS conflict, I provide the custom code if the plugin does not work with our theme, and the issue is in the functionality, please contact the plugin support.

Best Regards

I managed to solve it.

There was a conflict with Estimated Delivery Plugin.

Thank you

Hello,

Ok. That is fine. If you have any questions please feel free to contact us.

Best Regards

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