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Woocommerce Product Bundles – Variation Swatches

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  • #117686

    acaro
    Participant

    Hi I have installed Product Bundles a Woocommerce made plugin. I encountered a problem where the variation swatches from the Basel theme do not work when selecting the options for a product within a bundle.

    Can you please help with this?

    Thank you!

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    #117713

    Hello,

    Please contact the plugin support on this issue. We do not know the build of the plugin.

    Best Regards

    #117803

    acaro
    Participant

    Hi,

    This is not a 3rd party plugin, it is made by Woocommerce and your theme is a “WooCommerce Integrated Theme” so its expected to work with all Woocommerce features. I did contact them bellow is their response. Please figure out a way to make it compatible as many other Woocommerce themes are. There are other issues too but this is a main one. Thanks.

    “There is a chance that your active theme does not support custom product types, such as Product Bundles and therefore does not display variation swatches for bundled items. Most theme authors who advertise WooCommerce support are committed to fixing extension compatibility issues like this one — however, the only way to find out is to contact them directly and see if they can provide a fix/workaround..”

    “Alternatively, if your theme authors can provide a technical explanation of the issue and/or are aware of a small tweak/change we can make to make Product Bundles compatible as well, we’d be happy to consider their suggestions!”

    #117875

    Hello,

    I have misunderstood you. I thought you meant the additional plugin.

    Please provide your site admin access for checking into the private area.

    Best Regards

    #117899

    acaro
    Participant

    Hi it is an additional plugin but it is made and released by Woocommerce, Product Bundles.

    I have added the admin information bellow.

    Thanks!

    #118012

    Hello,

    The default Woocommerce does not have a bundle product. There is a grouped product. As I suspected your plugin is not compatible with swatches. I have checked a variable product it works properly.

    Try to create a default grouped product.

    Best Regards

    #119101

    acaro
    Participant

    Hi as it has been stated several times before, Product Bundles is an official plugin released by Woocommerce (follow the URL above). It extends the Woocommerce functionality and adds features for example the ‘bundled product’. Basel as a “WooCommerce Integrated Theme” should be compatible with all Woocommerce functionality even paid features; but especially this one because it specifically extends the core e-commerce functionality. Please forward this ticket to Artem Temos.

    Furthermore you are incorrect this official Woocommerce plugin is compatible with swatches; it is the Basel theme that is not compatible with bundled products. With the WP default theme ‘Twenty Seventeen’ and this FREE 3rd party Woocommerce plugin, which adds the swatches functionality, the product bundled products work perfectly. The swatches work, the variation image changes perfectly when selecting a new variation, clicking the product photo displays it in full with no errors, editing the bundle in the cart works, this ticket submitted by a different customer is not an issue, etc.. All problems when using Basel Xtemos theme. All this can be seen working properly in the site link provided bellow.

    So you would like me to go with a free plugin and free WP theme to accomplish this? Please look into this further and I would really appreciate a response to this from Artem Temos, assuming he is the creator.

    Thank you.

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    #119264

    Artem Temos
    Keymaster

    Hello,

    Could you please send us your admin and FTP access so we can check the problem?

    Thank you

    #119280

    acaro
    Participant

    Hi Artem Temos,

    I appreciate the response I have submitted the admin info bellow.

    Thanks!

    #119312

    Artem Temos
    Keymaster

    As we can see, the plugin you used for swatches is integrated with the bundle’s plugin and it is not just a compatibility issue. It is required more deep integration, especially for this plugin since it overrides standard WooCommerce functionality. Currently, we don’t have a quick way to integrate our theme with this plugin but we will consider this in the future.

    #120295

    acaro
    Participant

    Hi,

    I have included FTP access bellow as requested before, if you could please take a look one last time with all the files.

    How can I disable swatches from the backend or theme, so I can achieve this using a plugin? Even better is there a way to disable swatches for specific products?

    Thank you for all the help

    #120300

    Artem Temos
    Keymaster

    We already answered your question before and the FTP is no longer required.
    To disable swatches you need to go through all the attribute terms and clear our theme’s custom values for images and colors.

Viewing 12 posts - 1 through 12 (of 12 total)