WoodMart logo header builder cant change

Dear support team,

i was study the documentation / youtube and i did follow all the step below and read all the post, but the woodmart logo still cant be change.

1. https://xtemos.com/docs/woodmart/header-builder/setup-logo-image/
2. https://www.youtube.com/watch?v=j5IGeSKGCx0

please advice how should i do, …

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Hello,

There may be two reasons: incorrect SVG image. In this case you need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your<svg> tag like it is shown: http://prntscr.com/m4n0qw
Then you will need to re-upload your icons in WordPress Dashboard.

Another reason may be you are editing a wrong header. I mean each page may have a custom header. And you are editing, for example, the default header and the page you view may have a custom one. https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

Best Regards

dear support team,

thanks your advices, its svg file issue. and i had change my logo to .png , its look fine now. but its cant work fo the Electronics 2 theme as i try to experience on my 2nd domain.

please advices Electronics 2 was my 1st priority choice

here is the screenshot

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Hello,

Please provide the site admin access to the private area.

Best Regards

pls refer to private area

Hello,

Please check the credentials I cannot login.

Best Regards

pls refer to private area, as its tested for the login

Hello,

I still cannot log in.

Best Regards

pls try again

thanks

Hello,

I have set SVG from our demo and it works https://prnt.sc/twzs1x

Your home page uses this header https://prnt.sc/twzsvn you should edit this header.

Open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw
Then re-upload your icons in WordPress Dashboard and try again.

Best Regards

thank, but the website now was turn into coding. do i need to import the theme again ?

here is the attached pic

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Hello,

Please navigate to the Appearance > Install plugins > install and activate the plugins.

Best Regards

update fail

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, try again, if the problem remains, please contact your host support as our theme does not influence the installation of the plugin at the same time it requires the certain set.

Best Regards

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