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WoodMart Slider not working with WPML

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #283583

    canaryprime
    Participant

    Hello,

    I am using woodmart slider (retail) in my site. The module i am using is the native from the theme coming in elementor. For some reason, when i enable WPML it dissapears from my home page. If I edit in elementor i can see the slider is there but it is not displaying in any of my languages.

    Thank you in advance

    #283654

    Hello,

    Please duplicate the slider and replace text and upload different sliders in the different translations.

    If you have any questions please feel free to contact us.

    Best Regards

    #284022

    canaryprime
    Participant

    Hi Elise,

    I have tried manually duplicating but i am still facing issues.

    I also tried WPML built in Translation and it is not working either. I am currently even unable to delete the slides for some reason. Could you please have a look even if you duplicate the slides with random content please, I will change it later.

    #284127

    Hello,

    I see the slider on the Spain page, and when I try to switch to the English version of the home page, I get to 404 page and I see you have not created the translation for the home page: https://prnt.sc/11nu1ot

    1. Translate the home page;

    2. Add a duplicate of the Spain slider for the English page with the replaced content.

    Best Regards

    #284258

    canaryprime
    Participant

    Hi Elise,

    I have followed all the steps. Home is translatable now but slider is not showing in any of both. The slider is not showing at all, not just its translated version. Could you please have a look.

    #284557

    canaryprime
    Participant

    Hi Elise,

    I can confirm I cant still see the slider. The only way it works for the Spanish version is disabling WPML. Could you please have a look. Thank you

    #284773

    Hello,

    I am a bit confused.

    I am checking the home page. There is no WoodMart slider, I see Slider Revolution.

    Spanish: https://gyazo.com/c7418fd30ea11114b9a6abb7dc6f6f40

    English: https://gyazo.com/bf5f0ddd58e937d25e56caacfbf6e77f

    In order to test, I change the slider in the English version: https://gyazo.com/310560f708026852e6e385a46afd654f

    I see this slider on the English page: https://gyazo.com/4120911c8598bcb9fdf5f8e39daf7827

    Now I set the same slider as it was.

    Please provide the page URL you are talking about, or clarify the problem, give me the steps that allow reproducing the problem.

    Best Regards

    #284814

    canaryprime
    Participant

    Hi Elise,

    The slider I want to dispaly is the native woodmart slider module. Slider rev is working fine for me. If you check from Elementor (screenshot attached) I am trying to display the native woodmart slider “retail”You can observe in the second screenshot that is the only slider I currently have. It was working fine without using WPML

    Thanks

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    #284966

    Hello,

    Now I see, please make the full backup of the site and update the theme and all the related plugins I will check again if the problem presists.

    Best Regards

    #285210

    canaryprime
    Participant

    Hi Elise,

    You can go ahead. It looks like WPML is creating some uncompatibility with other default WoodMart modules. Slider woodmart and Product grid woodmart

    If you see my screenshots, when I am on the secondary language, english, the flags associated to coverage dissapear. It displays information in spanish instead. However when I check the product i can see coverage in english and both flags fully working. It looks like multilingual is creating issues on this page even texts are not translating now for some reason.

    I have made a full backup you can go ahead and check.

    I am glad I renewed support recently this issues appear so difficult for us. Thank you in advance

    Attachments:
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    #285408

    Hello,

    Please update the theme till the recent version and check the issue. The recent version is 6.0.3.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)