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Woodmart Theme Fail to update automatically & Product doesn't display properly

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  • #297768

    kenoeto
    Participant

    Woodmart Theme Fail to update automatically – Error Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    & Product doesn’t display properly if a product above it has a review and the other does not have a review. The squares are not aligned in the second row.

    #297770

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, then provide admin panel login and ftp details.

    2) And for the product please provide me with some relevant screenshot to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    #297931

    kenoeto
    Participant

    did not work. i just download the new version and update from there

    #298019

    Hello,

    We are glad that you managed to solve the issue yourself.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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