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WOODMART THEME PROBLEMS

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  • #387173

    Anne
    Participant

    Hello,
    First of all I feel very disapointed with the woodmart theme, for the price (73 dollars with taxes and I cannot buy another one) I would have expected better . I am not a developper and I wanted a theme without having to use css but it seems that your theme will give me a looooot of work and headaches. I really hope that you will help me seriously please. I don’t know by what to start as there are so many problems.

    I have chosen the handmade demo with elementor.

    1. Elementor is only useful to create the home page? We cannot use it for other pages if we don’t buy the pro version isn’t it?

    2. In Elementor there is a section for “setting the site”, is it really good to use or better to choose the woodmart settings?

    3. BLOG POST SETTING:
    I have done a capture of the template post to show you how it is: https://ibb.co/rdTZx0L
    3.1. Can we modify the social icons buttons as on your elements one? I would like to have it like that: https://ibb.co/r7M5yPn
    3.2. What is the problem with “back to list” at the end? It is not responsive, and Have you seen it on my image capture up?
    3.3. Why can I not disable the “posted by …” under the title, and the date ,and the categories up to the blog title?
    3.3. Why can I not change the settings of my image predefined of the blog post? When I set it on large, I cannot see the tilte as I cannot change the color of the title set on dark. Why the related posts are not showing? and author bio?
    All the settings are good and checked in “woodmart settings”:https://ibb.co/NV7DR2C , I don’t understand?

    4. BLOG ARCHIVE SETTING: (my business will also be based on my blog so it is important for me to have one with all the info working well)
    4.1. How do I remove the 3 points on hover of the image?
    4.2. How do I get a smaller image (set on default)?
    4.3. How to remove the author, “continue reading”, date? : https://ibb.co/kBJtK6f
    4.4. The categorie is not set on the middle of the black rectangle.
    I also have a problem with “back to top” button , the arrow is on top of the round and not on the middle.
    4.5. In the sidebar, I have added the social icons from wordpress, and nothing appears.

    5. SHOP ARCHIVE SETTING:
    I have chosen full info on hover images in grid.
    5.1. How to remove the cart button, price and stars rating on the hover ?
    5.2. How to remove the filter by price on top-right corner?
    5.3. How to change the hover color on the image (in white instead)?

    6. SHOP SINGLE PRODUCT:
    6.1. How to remove the label “share” and to change the size of the social icons ?
    6.2. How to change the size of the price and the title of the product?

    7. TYPOGRAPHY
    Please why can we not choose the letter spacing ,the line spacing and the size of each font?

    8. BUTTONS
    Why can we not have the choice between all the beautiful buttons you show on the elements page? I would like a simple button white background with a black border 2 px, and black at the hover.
    Why the border is not in option in your theme?
    I have done the setting with elementor, but it is not working on every pages, for example for the cart page, one button is light gray (from which setting does it come from I don’t know) and the other button is just white without the border setting of Elementor.

    9. CHECKOUT PAGE
    9.1. I don’t like the gray panel shape on the right, can I change it?
    9.2. I would like to have the left panel in accordion that unfold automatically and gradually while filling the forms instead of all the info on one panel. Is it possible?

    10. MENU
    10.1. How to manage the size of the icons? (cart, login etc)

    For now these are the first issues that I have noticed from the theme, I haven’t dig into the front page, footer, mega menu, newsletter popup yet..
    I really try to configure a good website to do my business, and it seems hard to achieve with your theme. So I hope you will help me to set all these issues up, please.
    Thanks
    Anne

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    #387319

    Hello,

    We are sorry you are disappointed. We have checked your issues and see you need a guide to get the theme that does not require any coding skills at the same time providing a wide range of options allowing implement various needs.

    1. Elementor is only useful to create the home page? We cannot use it for other pages if we don’t buy the pro version isn’t it?

    You do not need Elementor Pro. Elementor lite works in the same way as it works on any other theme. Please make sure you have enabled the Elementor in the Dashboard > Elementor > Settings. Please note: Shop page, Product category page, Blog page, and other Woocommerce pages are not editable regardless of the theme. If you need to create a layout for such pages, you will need to use integrated WooCommerce layouts builder https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart

    2. In Elementor there is a section for “setting the site”, is it really good to use or better to choose the woodmart settings?

    You would better using theme settings.

    To be continued

    #387320

    #3
    3. BLOG POST SETTING:
    I have done a capture of the template post to show you how it is: https://ibb.co/rdTZx0L – It seems you show the settings of the third parties plugin. Please provide the site admin access and steps how I can check these settings.

    3.1. Can we modify the social icons buttons as on your elements one? I would like to have it like that: https://ibb.co/r7M5yPn = The icons can be changed with custom CSS. You need to configure the icons and as soon as you configure we will provide the CSS.

    3.2. What is the problem with “back to list” at the end? It is not responsive, and Have you seen it on my image capture up? Please provide the page URL to check that.

    3.3. Why can I not disable the “posted by …” under the title, and the date ,and the categories up to the blog title?
    Please add this code to the Theme Settings > Custom CSS > Global:

    body .wd-entry-meta .meta-author {
    display:none;
    }

    3.3. Why can I not change the settings of my image predefined of the blog post? When I set it on large, I cannot see the tilte as I cannot change the color of the title set on dark.

    Where do you configure that?

    Why the related posts are not showing? and author bio?
    All the settings are good and checked in “woodmart settings”:https://ibb.co/NV7DR2C , I don’t understand?

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    to be continued

    #387342

    #4

    4. BLOG ARCHIVE SETTING: (my business will also be based on my blog so it is important for me to have one with all the info working well)
    4.1. How do I remove the 3 points on hover of the image?

    Please add this code:

    .post-image-mask {
     display:none;
    }

    4.2. How do I get a smaller image (set on default)? You can set more items in the row, and it will make the grid item smaller: https://gyazo.com/82f1e2205dbcb20503a5ced4fc513c4c

    4.3. How to remove the author, “continue reading”, date? : https://ibb.co/kBJtK6f

    The code I provided above would remove it from the Archive page.

    4.4. The categorie is not set on the middle of the black rectangle.
    I also have a problem with “back to top” button , the arrow is on top of the round and not on the middle.
    I will check as soon as you provide the site access.

    4.5. In the sidebar, I have added the social icons from wordpress, and nothing appears. Please configure the social networks in the Theme Settings > Social profiles.

    To be continued

    #387343

    #6 and #5

    5. SHOP ARCHIVE SETTING:
    I have chosen full info on hover images in grid.
    5.1. How to remove the cart button, price and stars rating on the hover ? You can enable “Catalog mode” in the Theme Settings > Shop.

    5.2. How to remove the filter by price on top-right corner? You can remove this widget from the Shop page widget area in Appearance > Widgets.
    5.3. How to change the hover color on the image (in white instead)? You can set color in the Theme Settigns > Styles and colors.

    6. SHOP SINGLE PRODUCT:
    6.1. How to remove the label “share” and to change the size of the social icons ? You can find the option in the Theme Settings > Single product > Show /hide elements.

    6.2. How to change the size of the price and the title of the product?

    You can change the font by means of the Advanced typography option, which allows you to choose the item from a drop-down or insert your custom CSS class. Please navigate to the Theme Settings > Typography > Advanced Typography.

    Here is the documentation providing more detailed instructions: https://xtemos.com/docs/woodmart/advanced-typography-settings/

    to be continued

    #387346

    #7 in previous message

    #8 #9 #10

    8. BUTTONS
    Why can we not have the choice between all the beautiful buttons you show on the elements page? I would like a simple button white background with a black border 2 px, and black at the hover.
    Buttons are configured in the Theme Settings > Styles and Colors > Buttons.

    9. CHECKOUT PAGE
    9.1. I don’t like the gray panel shape on the right, can I change it? This is changed with custom CSS.
    9.2. I would like to have the left panel in accordion that unfold automatically and gradually while filling the forms instead of all the info on one panel. Is it possible? HTML structure does not allow solving it by custom CSS. Such modification requires complicated Woocommerce code customization which is not covered by our support.

    10. MENU
    10.1. How to manage the size of the icons? (cart, login etc) This is changed with custom CSS.

    Best Regards

    #387347

    We would like to recommend to read our documentation you will find all the options and all the instructions: https://xtemos.com/documentation/woodmart/

    If you have any questions please feel free to contact us.

    Best Regards

    #387578

    Anne
    Participant

    Thank you for your help and your patience.

    I cannot give access to my site as it has a maintenance page (by the way I have tried your maintenance page with setting described and it didn’t worked) but I can give images from it.

    I have tried all what you recommend and here is what didn’t work:

    3.1. Can we modify the social icons buttons as on your elements one? I would like to have it like that: https://ibb.co/r7M5yPn = The icons can be changed with custom CSS. You need to configure the icons and as soon as you configure we will provide the CSS.

    Yes, it is configured, please can you give me the css?

    3.3. Why can I not change the settings of my image predefined of the blog post? When I set it on large, I cannot see the tilte as I cannot change the color of the title set on dark.

    I have added css to change the color of the title to make it white on the dark filter that is set on the image ( on “Large”). I think it is an element that can be fixed for an update of the theme.

    5.2. How to remove the filter by price on top-right corner? You can remove this widget from the Shop page widget area in Appearance > Widgets.

    No, the Shop page widget area manage the sidebar not the “filters” on the top right.
    There is another widget called “shop filters” , I have deleted all the widgets inside and the “PRICE FILTER” is still there (see photo).

    5.3. How to change the hover color on the images of products in shop(in white instead)? You can set color in the Theme Settigns > Styles and colors.

    It hasn’t change the dark hover color of the product image.
    Also I would really like it if we could make all the image (hover) linked with the product, not just the title.

    8. BUTTONS
    Why can we not have the choice between all the beautiful buttons you show on the elements page? I would like a simple button white background with a black border 2 px, and black at the hover.
    Buttons are configured in the Theme Settings > Styles and Colors > Buttons.

    No, the border is not in option with the theme for buttons, I have had to add css again.

    10.1. How to manage the size of the icons? (cart, login etc) This is changed with custom CSS.

    I really tried hard to change the shopping cart size in the header but couldn’t find the good css. Can you please help me, I would like to have it bigger.

    Thank you again for your help,
    Anne

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    #388193

    Hello,

    3.1. Can we modify the social icons buttons as on your elements one? I would like to have it like that: https://ibb.co/r7M5yPn = The icons can be changed with custom CSS. You need to configure the icons and as soon as you configure we will provide the CSS.

    I cannot figure out the problem, here is the icon view on our demo: https://gyazo.com/1b05e5281e0ba298fd4b1fb216941cd6 you provide https://gyazo.com/c18660625c52559757b2440dcee8c8a3 they are the same. Do you want to increase the size?

    I can hardly help to solve your issues without site access. You can clone and move the site to the testing domain and provide the access, we will solve all the issues and you would apply them to your live site.

    Please add this code to the Theme Settings > Custom CSS > Global to change the size:

    body .wd-social-icons.icons-size-small .wd-icon, 
    body .wd-social-icons.icons-size- .wd-icon {
        font-size:24px;
    }

    Change 24px as per your needs.

    3.3. Why can I not change the settings of my image predefined of the blog post? When I set it on large, I cannot see the tilte as I cannot change the color of the title set on dark.

    I have added css to change the color of the title to make it white on the dark filter that is set on the image ( on “Large”). I think it is an element that can be fixed for an update of the theme.

    When you change the image size, you set the initial image to be loaded. We recommend settings fully.

    #388194

    5.2. Please add this code to the Theme Settings > Custom CSS > Global:

    #WOODMART_Widget_Sorting,
    #WOODMART_Widget_Price_Filter{
    display:none;
    }

    8. BUTTONS Please provide page URL so that we could give custom CSS.

    5.3. What design do you apply?

    #388195

    10.1. How to manage the size of the icons? (cart, login etc) This is changed with custom CSS.

    Please provide the page URL and screens of icons you want to change, and remove all your custom CSS related.

    Best Regards

Viewing 11 posts - 1 through 11 (of 11 total)