woomart shopping cart sidebar disappeared

Hi, after update to Woodmart theme, the sidebar when adding product to shopping cart does no longer appear, only dark background…..

Hello,

Please navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

Choose the proper header type (your current) http://prntscr.com/iyd333

Set the same (Drop-down or Sidebar) format in the Shopping cart element in both Desktop view and mobile: http://prntscr.com/iyd3v3

Best Regards

Hi,
Let me make it more clear,
I had this setup and running fine for the last 8 months.
After last update its not showing anymore. this is configured as you can see,
please try the link i sent and see what im talking about
Thanks

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Hello,

Please deactivate all the plugins not related to the theme and provide the site admin access to the private area we shall check.

Best Regards

Hi, tried deactivating all none related plugins. same result
(some plugins are required for proper shop functionality)
see attached

please provide IP address so i can whitelist you
thanks

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Hello,

Here is my IP 5.248.118.5

Best Regards

added

Hello,

I can not log in

Best Regards

can you try this password

Hello,

I need admin rights to enter the dashboard. I have got to My account page and I cannot check anything.

Best Regards

sorry, try again now

Hello,

You have 53 active plugins one of them could become incompatible with the theme.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

as you can see, the same issue remains with only the 9 core plugins active
you may test this yourself. deactivate all the rest
i cannot leave it for you since we are developing in progress, be my guest and test it

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Hello,

I have deactivated all the plugins, then I have activated plugins in Appearance > Install plugins and switched to the parent theme, it works https://gyazo.com/325b97bf39a165a19ecffba1085b0520

Do the same and then activate one by one detecting what causes the problem, I switch to the child theme and activate the plugins as they were.

Best Regards

i turns out this piece of code:
<?php do_action( 'woodmart_before_wp_footer' ); ?>

if missing in child theme footer.php file, created the issue.

<div class="woodmart-close-side"></div>
<?php do_action( 'woodmart_before_wp_footer' ); ?>
<?php wp_footer(); ?>
</body>
</html>

Hello,

So, have you solved the issue?

Best Regards

yes, do you know why this happens ?

Hello,

The plugins may conflict this part of the code.

Best Regards

[Author]

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