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WordPress Backoffice Slow

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  • #391768

    sergiocosta
    Participant

    Hello xtemos,

    We have a client’s site using Basel Theme. When we enabled your theme with required plugins. Simply, WordPress backoffice is very slow. Is it normal?

    Our hosting provider needs to have some settings configured?

    With default wordpress theme enabled, Backoffice stays faster.

    I need feedback urgently.

    Thanks.

    #391895

    Elise Noromit
    Keymaster

    Hello,

    Please check this article: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/ This article is based on another our theme, however, the workaround is the same.

    You will find the suggestions helping to improve your site performance.

    If you have any questions please feel free to contact us.

    Best Regards

    #392054

    sergiocosta
    Participant

    Hello,

    Yes, i was following this article, it seems to be good to optimize your theme.

    I have another issue, check out this video:
    https://gyazo.com/e13ba5cb834d7941d04d065601b7beb3

    When i make checkout, it takes long time during loading.

    Can you help with this issue? This problem is very common in wordpress.

    #392087

    sergiocosta
    Participant

    I already tried to disabled your Basel Theme and i chose the default theme and this problem persists.

    Do you have any solution for this? Can be related to database queries ?

    #392182

    Elise Noromit
    Keymaster

    Hello,

    If you have the same for another theme, it means the Basel does not cause the problem. You would better contact plugin support, they should have the solution.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)