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YITH Request a Quote

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #405992

    soloprenuer
    Participant

    Hi,
    I am using the YITH request a quote plugin, but the request a quote button disappears from the page on load. I have looked through the forum and found this: https://xtemos.com/forums/topic/yith-request-a-quote-plugin-button-not-appearing-on-single-product-page/#post-401658 but I am not sure how to implement it.

    #406120

    Luke Nielsen
    Keymaster

    Hello,

    We appreciate your message!

    Just twice define the “WooCommerce Hook” element on your product template and at the end, the button will appear.

    https://gyazo.com/fcbee6933551f00a70353057fb3b58d4

    Keep me informed of any issues.

    Kind Regards

    #406363

    soloprenuer
    Participant

    That option is not in my Elementor. To be clear, I am using Hitek as it is with the demo content and regular Elementor.

    #406364

    soloprenuer
    Participant

    I was using the demo product template previously. I can see that to use the woocommerce hook, I have to create a product template. I have done that now, but the “add to cart” button isn’t showing despite that being added. To be clear, I didn’t set that to be hidden in YITH

    #406365

    soloprenuer
    Participant

    Also, I wanted to set this up on a staging site (staging.mydomain.com) so I can test things with just the theme and YITH just in case a previous setting is blocking things. But I am getting an API call error when trying to activate the theme on that subdomain even when I choose “development domain”

    #406662

    Luke Nielsen
    Keymaster

    Hello,

    Could you please provide your site admin access to the private area so I can check the issue on your side?

    I look forward to hearing from you.

    Kind Regards

    #407062

    soloprenuer
    Participant

    Hi Luke,

    I have done that.

    #407790

    soloprenuer
    Participant

    Hello, is there any update on this?

    #408076

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    In the categories menu, you have the product with the quick shop form therefore Yith JS drags this button there and it turns out that it disappears on the product page.

    You should remove from the categories menu this (https://prnt.sc/QSBCTAAU4z0d) element, also it’s situated in Dashboard -> HTML Blocks -> Categories Megamenu 2.

    https://prnt.sc/SAWjnSQ-1X-n

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)