YouTube thumbnails are not appearing in the videos added to the product gallery

The video uploaded to our YouTube channel was classified as a Short because it is a short video. After reading the articles on the WoodMart forum, I was able to add the video correctly using the “https://youtu.be/” URL format. However, on the product page, the play button appears over the product image gallery instead of showing the YouTube preview thumbnail. Could you please fix this?

Additionally, I am attaching the most suitable settings for vertical Shorts videos. When these settings are applied, the video does not appear as a full container in the gallery section. All information has been provided in the private field.

Please make the product gallery video section more functional with specific settings for both Shorts and regular videos. The current setup does not work for Shorts videos. Additionally, when we try to resolve the issue using WooCommerce product video plugins, many of them are incompatible with your theme due to conflicts.

Also: In the video gallery, it appears first. I want it to appear in the second position.

Hello,

Sorry, this is not possible to add the product video and show it as thumbnails next to the product images thumbnails. In the product video settings, choose the video size and configure the other available options: https://ibb.co/0RF6LPbb

You can move the video to the second position in the product gallery by following these steps:

Navigate to Theme Settings > Single Product > Gallery and enable the “Main carousel with video” option. Inside the product page, add the video as the second gallery image.

For reference, you can check this screenshot: https://ibb.co/w56NV0b

Best Regards,

I am resending the two issues I want to ask about in a private message

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