Home › Forums › WoodMart support forum › the theme elements do show on elementor › Reply To: the theme elements do show on elementor
July 9, 2021 at 11:29 pm
#305720
Elise Noromit
Member
Hello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, provide FTP access to the private area.
When I try to enter your site I see this: https://prnt.sc/19ufa43 Deactivate all the plugins before the update.
Best Regards