Home › Forums › WoodMart support forum › Grid Issue on Sales page

Grid Issue on Sales page

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • November 10, 2021 at 1:18 pm #330793

    dan
    Participant

    Hi, I create a sales page with this short code: [products limit="12" columns="3" orderby="date" on_sale="true" paginate="true"]

    I also add an filter in order to someone select categories with sales products.
    The problem when i select specific categories on filter, the grid layout of products is broken as i can see from the images attached. This happens only to specific products.

    Please see url on private area and photos attached.

    Attachments:
    You must be logged in to view attached files.
    November 11, 2021 at 1:14 am #330950

    Elise Noromit
    Member

    Hello,

    Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and page URL.

    Best Regards

    November 11, 2021 at 8:11 am #331000

    dan
    Participant

    Done!

    November 11, 2021 at 11:44 am #331111

    Elise Noromit
    Member

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    November 11, 2021 at 12:24 pm #331136

    dan
    Participant

    sorry, i supply the correct now

    November 12, 2021 at 10:58 am #331398

    Elise Noromit
    Member

    Hello,

    Which category should I choose to reproduce the problem? I check and I cannot catch the problem: https://gyazo.com/801737751ee251eb8f969ef595ea69a3

    Best Regards

    November 12, 2021 at 11:19 am #331407

    dan
    Participant

    These categories for sure: “Κασκόλ”, “Γούνινοι γιακάδες”, “Καπέλα”, “Είδη Γραφείου”

    The strange is when you are on one of the above categories and you hit refresh in the browser it shows them properly.

    Something strange happen with the css i guess.

    November 12, 2021 at 1:45 pm #331449

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Please update the theme till 6.2.2.

    Best Regards

    November 12, 2021 at 2:02 pm #331461

    dan
    Participant

    Hi,

    I update the theme and disable the plugins except the Advanced AJAX Product Filters for WooCommerce plugin because i use it for the sales filtering, unless you have other option that i can use in order to show the categories that contains only sales products.

    The issue still remains.

    As i said this is strange because it happens only to specific categories and grid spacing issue is fixed if you refresh the page. I don’t use any cache plugin.

    What i want is simple: In one page show only the sales products with pagination and on left show the filter with categories where people can navigate and show ONLY the products on sale on each category.

    November 12, 2021 at 2:11 pm #331463

    dan
    Participant

    I also add a video to see exactly the issue.

    November 13, 2021 at 4:34 pm #331633

    Elise Noromit
    Member

    Hello,

    As soon as I have deactivated all the plugins, the Product categories disappeared.

    woocommerce widgets would not work as usual WordPress pages, you have added these categories by means of the plugin, please contact the plugin support on this issue.

    Best Regards

    November 13, 2021 at 5:57 pm #331641

    dan
    Participant

    I mentioned clearly in my last message that i did not deactivate the ajax product filters for woocommerce plugin because i couldn’t test it without it. This is the one that shows the categories in order to be able to test it.

    Is there any other option that i can use in order to show ONLY the sales products and have filter for categories?

    I describe also in detail above what exactly I would like to achieve.

    Thank you!

    November 14, 2021 at 9:54 pm #331780

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
    Please provide the screens on the Storefron and on the WoodMart.

    Best Regards

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)