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Thank you page issue

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 15, 2022 at 7:01 pm #397467

    burakiks
    Participant

    Hi there,

    I am trying to add HTML block to Thank you page, but when I change the setting on woodmard theme settings. When I trying to do order, the page hasn’t pass to thank you page. Can you help please? (I want to add “Sign up ” HTML Block)

    August 16, 2022 at 1:42 am #397503

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    August 16, 2022 at 12:25 pm #397601

    burakiks
    Participant

    The plugin that is looking for the problem is Elementor. I hope you don’t expect me to disable this plugin for a site designed with Elementor. Please fix the issue in your theme to elementor plugin.

    Thanks

    August 17, 2022 at 2:05 pm #397858

    Elise Noromit
    Member

    Hello,

    You have closed the circuit in the Theme settings > Shop > Thank you page: you have set Sing Up HTML in the settings: https://prnt.sc/I3fPkbTcrh9x and set the same in the plugin settings: https://prnt.sc/Kuza3l9JQ6s6

    Please create different HTML blocks.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)