Strange problem with the Header Builder

I’ll set up an admin user account.

Try it again now with info below. Not sure why that didn’t work.

Very strange. Can you send me an e-mail I can use for you? I’ll set it up again and have the system send you the new user notification.

OK, I changed the user e-mail to that and sent a password reset link. Two password reset links *might* have been sent, so use the latter of the two if you got both.

Done. I’ve disabled many plugins, but there may still be more than can be disabled temporarily without adversely effecting the site. I’ve disabled all the ones I *know* won’t harm anything being disabled. What remains enabled are ones where they can’t be disabled without putting the site into maintenance mode *OR* ones that I might still be able to disable after some study to make 100% sure I won’t be causing any problems by disabling them. Let me know if you need me to go to that effort. Note that we can put the site into maintenance mode temporarily if you’d prefer to disable all plugins. But we’d rather do that during the overnight hours when it is less likely for us to have a lot of site traffic, if possible. If you need to disable all, let me know if we can schedule a time that would work for you that would minimize impact on potential visitors to our site. Thanks.

I’m just stumped as to why the Facebook feed would work fine on that one page, but nowhere else.

I’m not sure how that will work because we have several premium plugins with their licenses tied to the fyccn.org domain. If we set up a staging site at development.fyccn.org, for example, the premium plugin functionality will break because that domain isn’t under the license. I think the same goes for your theme actually, so I’m not sure how to do this. Will it still work? I know that when we moved the site from development.fyccn.org to fyccn.org to launch this new site, it required nearly a week of work with the site put in maintenance mode to rebuild everything that broke as a result of changing the domain name under the various licenses. All our theme settings reverted to default, all our widgets disabled themselves, and we lost a whole bunch of customized work with Toolset Views when we changed the domain. It was A LOT of work to get everything back.

Please advise on this. I definitely don’t want to have to do all that again.

What we can do instead is you can work on this site as needed and put it in Maintenance mode while working on it. I will make a backup of the entire site in its current form so nothing you try will risk messing it up. Let me know if you’d rather do that. If so, wait until I let you know that the current backup is complete before resuming. Also, if we go this route and you need to put the site into Maintenance mode, if there is any way this can be done during the overnight hours in our time zone here, that would be best. If you can work between midnight and 6am Eastern time USA, that would be ideal. I don’t know where you are located or what your work hours are, but fully understood if these hours are not possible for you.

Sorry this is turning out to be something this difficult and thanks for your willingness to assist with figuring this one out. This is highly bizarre to me. I thought this would take me 10 minutes to set up. It went that way on the first page and I thought everything was fine until I saw the feed wasn’t loading on any other page.

Yeah, I can do that. Give me a bit. I’ll set up a clean WordPress install with your theme, a copied version of our setup of the Header and the Jetpack plugin that provides the Facebook feed.

Note that I have been having problems on other websites with getting the Facebook feed to display as well. But on this one, it displays fine in the footer AND it displays fine in the header where we want it on that single page. It would make more sense if it didn’t work at all anywhere. But maybe Facebook is causing it in some way. I’ll reply here again when the new staging site is set up and ready. I’ll set up the admin user using your same e-mail address, so look for a message about that account as well.

Paid support renewed for another 6 months now.

OK, I have the theme activated on the staging site now. I wasn’t sure if the purchase code is the license key.

I tried updating the theme and got this error:

An error occurred while updating Woodmart: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Is this possibly another of our server problems? I hope not.

OK, I have the theme updated by downloading and installing it manually. I was able to import the Toys demo content.

But now I have two more issues. The first should be easy. How do I export/import our modified header from the live site into this staging site? Or do I have to redo the modifications manually?

The second might not be easy. After doing the things I had to do with the theme, I’m now getting these errors on the staging site:

Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in ../wp-includes/functions.php on line 7053

Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in ../wp-includes/functions.php on line 2165

Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in ../public_html/wp-includes/functions.php on line 7053

Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in ../public_html/wp-includes/functions.php on line 2165

Notice: tk_ai cookie cannot be set – headers already sent by ../public_html/wp-includes/functions.php on line 7053 in ../public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 1101

Warning: Cannot modify header information – headers already sent by (output started at ../public_html/wp-includes/functions.php:7053) in ../public_html/wp-admin/includes/misc.php on line 1431

Warning: Cannot modify header information – headers already sent by (output started at ../public_html/wp-includes/functions.php:7053) in ../public_html/wp-includes/functions.php on line 6896

Warning: Cannot modify header information – headers already sent by (output started at ../public_html/wp-includes/functions.php:7053) in ../public_html/wp-admin/admin-header.php on line 9

Warning: Cannot modify header information – headers already sent by (output started at ../public_html/wp-includes/functions.php:7053) in ../public_html/wp-includes/option.php on line 1156

Warning: Cannot modify header information – headers already sent by (output started at ../public_html/wp-includes/functions.php:7053) in ../public_html/wp-includes/option.php on line 1157