Reply To: Installation problem

Hi, thank you, but we are going around in circles. The topic you suggested refers to ‘upload max.file size limit’ and that’s exactly what I said in my previous message that the hosting provider has already changed (in fact, I had also changed it).

My support period expires in twenty days and I haven’t even been able to install the theme, this is very disappointing. I’ve worked with many themes and have never had this problem before. It is a WordPress theme and it should be possible to upload it in WordPress.

As if it’s not stressful enough, the added problem is, even if I can install it now, I won’t have much time before end April to work on the site. Are you able to extend the free support from the moment I have installed the theme, please, for at least another month?

Thanks.