2 cart icons appearing on product

This topic has 9 replies, 2 voices, and was last updated 6 years, 2 months ago by Artem Temos.

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March 1, 2018 at 10:31 am #43136

Mips
Participant

Hello,

I have just installed the theme and there are 2 cart icons appearing on the products. When i click on one, it is shown as quick view, while the other one does add the product to cart.

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March 1, 2018 at 12:34 pm #43175

Artem Temos
Keymaster

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

March 6, 2018 at 6:19 am #44097

Mips
Participant

Hello,

Thank You for your reply.

Sending you below temporary admin access credentials.

Thank You,
Kind Regards,
Rashmika.

March 6, 2018 at 8:07 am #44139

Artem Temos
Keymaster

As we can see, all the external plugins are still active.

March 6, 2018 at 12:16 pm #44203

Mips
Participant

Hello,

Apologise for that.

March 6, 2018 at 12:36 pm #44210

Artem Temos
Keymaster

Be sure that only plugins required for our theme are active. Find the list here https://xtemos.com/docs/woodmart/installation-process/#install-plugins

March 6, 2018 at 12:53 pm #44221

Mips
Participant

Hello,

Thanks for your help.

It was the YITH quickview plugin causing the error on the website.

Will the theme perhaps become compatible with it later on ?

Thanks Again,

Have a nice day,
Regards.

March 6, 2018 at 2:47 pm #44248

Artem Temos
Keymaster

Actually, this quick view plugin works in the same way as our built-in solution. That is why we don’t have plans to add extra code to support this plugin in the future.

March 7, 2018 at 10:43 am #44440

Mips
Participant

Hello,

Ok, That’s well noted.

Thank You for the help 🙂

Regards and have a great day.

March 7, 2018 at 12:39 pm #44459

Artem Temos
Keymaster

You are welcome 🙂
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