Home Forums WoodMart support forum After refreshing the page, the add to wishlist icon is displayed as unchecked

After refreshing the page, the add to wishlist icon is displayed as unchecked

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  • #462165

    deals2023
    Participant

    After refreshing the page, the add to wishlist icon is displayed as unchecked even though the product is in the wishlist

    #462298

    Hello,

    It is the default functionality of the theme. Please check our test site.
    https://blackpearlspro.com/woodmart_support/

    Best Regards.

    #462509

    deals2023
    Participant

    Yes, I see that this bug also happens on the test site

    But it’s a bug… it’s not supposed to be like this…

    Are you going to fix it?

    #462630

    Hello,

    Sorry for the misunderstanding

    Go to Theme Setting> Shop > Wishlist enable the “Save button state after adding to the wishlist”.
    Screenshot for clarification:
    https://ibb.co/Jtvh25R

    Best Regards.

    #462715

    deals2023
    Participant

    Hey,
    I did that and it didn’t help.
    I have attached a video that shows it.

    Please help me with this.

    Note: I turned off the Breeze plugin which is a cache plugin
    And I no longer have the Breeze plugin.

    #462898

    Hello,

    Sorry to say but your provided WP-ADMIN Login details aren’t working. but we have checked the mentioned concern on our Test Site regarding the Wishlist working is accordingly working fine there. Here is the link to our Test Site:https://blackpearlspro.com/woodmart_support/elementor/.

    On your Site, can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. If it is not updated then you can update the Theme and Core following the Documentation Guide:
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow the issue still persists, then please take complete Backup of your Site first, then provide us the valid WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards.

    #462923

    deals2023
    Participant

    Hey,
    I did everything you wrote, and the problem still exists.

    I wrote all the details in a private comment.

    #463105

    deals2023
    Participant

    I solved it!

    I will explain what I did to help anyone who runs into this problem.

    My server is through cloudways

    I corresponded with them, explained the problem to them and they solved it for me!

    So for those who have cloudways storage to do the following:

    1. Log in to
    https://your-domain.com/wp-admin/options-general.php?page=breeze

    and add here the
    https://your-domain.com/wishlist/
    https://your-domain.com/

    2. Enter your cloudways management interface
    Go to APPLICATION SETTINGS
    Then to VARNISH SETTINGS
    And add all the things as in the picture I attached

    ——————-

    That’s it, after you do that, everything will work perfectly!

    ——————-

    via this link:
    https://vrlps.co/bhdv1r0/cp
    You will receive $25 as a gift for your storage in cloudways , from the first moment.

    Attachments:
    You must be logged in to view attached files.
    #463171

    Hello,

    We are thrilled that you loved your experience with XTEMOS,We put customer experience and satisfaction as our priority, and your words reaffirm the hard work we put in every day.
    So thanks for your kind words and we look forward to seeing you again.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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