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Age Verify Pop-up – Bug in the access

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #356508

    Jeriss Cloud Center
    Participant

    Steps below tested on real mobile, bug reproduced.

    1) Create an age verify pop-up
    2) Load the page in frontend
    3) Let the pop-up load
    4) Scroll down the page
    5) Hit outside of the pop-up

    AS IS : pop-up disappears without answering

    TO BE : pop-up should NOT disappear and should force users to respond YES/NO to age verify

    #356597

    Hello,

    Please provide a video explaining the issue because I am unable to reproduce the issue on my end.

    Best Regards

    #356638

    Jeriss Cloud Center
    Participant

    See below

    #356647

    Hello,

    Please deactivate all the third party plugins and tell me then we will troubleshoot with the theme plugins.

    Best Regards

    #356651

    Jeriss Cloud Center
    Participant

    You can check the staging below

    #356827

    Hello,

    The issue seems to be with cache. Please deactivate server caching, deactivate the cache plugins and check back.

    Best Regards

    #384151

    Jeriss Cloud Center
    Participant

    You can close this ticket, thanks

    #384274

    Hello,

    You are Most Welcome.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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