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Big problem with mega menu

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #415000

    andrzej
    Participant

    1. Look at the movie ( link and www for support only)
    Sometimes a vertical and horizontal mega menu appears. Vertical appears after refreshing or first open the page. When I enter a product, then the menu is horizontal. And that’s how it should be.

    How to fix it?

    #415174

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved.

    Otherwise, keep the 3rd party plugin deactivated and send me the WP admin login details so I will check and solve the issue.

    Best Regards.

    #415247

    andrzej
    Participant

    Please see privat message

    #415315

    Hello,

    As far as your initial issue is concerned, the Megamenu is appearing fine on the Homepage too now: https://ibb.co/qm99GkH

    Regarding the scrolling concern, the thing is all the Mega Menu items are showing already so there isn’t any need for scrolling required for the Mega Menu so that’s why the scrolling is working as an overall Site.

    Best Regards

    #415342

    andrzej
    Participant

    I understand you, but if you are a mouse on a mega menu, you cannot scroll the page down. You just can’t scroll the page and see what’s below the mega menu

    and you have to go beyond the mega menu area and then scroll down the page.
    See, how it works here https://www.centrumrowerowe.pl/

    Can’t you change it somehow?

    #415528

    Hello,

    Sorry to say but this is how it works under the Theme and there isn’t any option available to change that.

    Also, the reference Site you mentioned is also working the same. Please check out the following Video for reference: https://www.veed.io/view/54008f63-604b-44ab-afaa-7d1bc2fdabb3

    Best Regards.

    #415532

    andrzej
    Participant

    Hi
    Well, just no. The Woodmart website works just the opposite. If you are on the mega menu, you cannot scroll the page.

    In your video( video with https://www.centrumrowerowe.pl/ ) , when you turn the pin, the page scrolls along with the mega menu and after a while the mega menu turns off.

    And in Woodmart is antoher, please see once again a my video https://youtu.be/c_-8nLvLy50

    #415642

    Hello,

    You can check our demo site here with the same mega menu behavior:
    https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492?_ga=2.134906354.2061273265.1666358368-1159664757.1653916030

    This is the theme’s default functionality.

    Best Regards.

    #415650

    andrzej
    Participant

    It is impossible that you cannot see the difference.

    In the woodmart demo, as you scroll the page, the mega menu stands still.

    In the example of my website, as shown in the video, the mega menu scrolls along with the page and fades out after a while, which is a good solution.

    And I want to do the same on my website. Help me do this.

    Look again on video . I give you a link in privat message

    #415899

    Hello,

    I have checked your site and I see that the mega menu block “Srebro” height is 1/2 of the screen approximately, and when you scroll the page, the mega-menu block is stuck: https://gyazo.com/6de63a05d560de4d8a280daad98a1bde

    If you check the mega-menu for “Platina” its height is full screen, when you scroll the page, the menu is also stuck, at the same time you do not see it as this mega-menu overlays the whole page.

    Your site works in the same way as it works on the demo you refer.

    Mega-menu block can appear on the shower and on click. You can find the option in the menu item in Appearance > Menu.

    Please check our manuals related: https://xtemos.com/docs-topic/adding-menu-to-the-site/ and https://xtemos.com/docs-topic/product-category-menu/

    If you have any questions please feel free to contact us.

    Best Regards

    #415952

    andrzej
    Participant

    We still don’t understand each other.
    Take the SREBRO menu as an example on my site (the rest is under construction, so it can cover the entire site)

    If the mouse arrow is on the silver menu area and you try to spin the mouse wheel down, the mega menu should ( with the rest site) scroll up and turn off ( when the arrow leaves the menu area) . This is exactly how it works on the website that I recorded for you in the video as example.

    And on my site this not work, the mega menu ( if I spin down) STANDS STILL , only the page that is under the mega menu scrolls down. I don`t like this. This is not a comfortable solution.

    An my questions is: Could you easily change it, so that the mega menu also scrolls up and turns off after a while? If not I will have to ask the IT specialist to change it.

    #416022

    Hello,

    Please try to disable the sticky header: https://xtemos.com/docs-topic/global-header-settings/

    If you have any questions please feel free to contact us.

    Best Regards

    #416092

    andrzej
    Participant

    YES YES YES , IT WORK !!!!

    Thanks ! So many days …

    #416259

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 14 posts - 1 through 14 (of 14 total)

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