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Change of email

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #471807

    ditbrand
    Participant

    Hi
    In my theme I am unable to change the administration email from hv@ditbrand.com to helle@circularminded.com
    Dit brand does not exist anymore, therefore I need to use the other email.
    It says:
    There is a pending change of the admin email to helle@circularminded.com
    But I have not recieved the email and I wonder if the email is sent to hv@ditbrand.com which does not exist anymore. How can I change that?
    Thanks

    #471990

    Hello,

    You can change the mail in the Dashboard > User.

    If you have any questions please feel free to contact us.

    Best Regards

    #472029

    ditbrand
    Participant

    Hi Elise

    The email is allready changed in the User field, but still I am unable to change the admin email.

    #472284

    Hello,

    No WordPress theme provides the option to change, please try to contact the host support they will help to change the email.

    Best Regards

    #472882

    ditbrand
    Participant

    Hi
    When you are refering to The host support, do you mean the host support where the website is hostet?
    Thanks

    #473140

    Hello,

    Yes, that is right. You need to contact the support of the host where you site files are kept.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)