Home Forums WoodMart support forum clicking on Brand shows 0 results

clicking on Brand shows 0 results

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #459964

    Kerenelle
    Participant

    Hello dear team.

    I have created brand attribute, entered the different brands, and associated certain pdoucts to these brands.
    I chose it as the brand attribute in the theme settings and it shows the brand name in the product page.
    I also see how many product are in each brand in the attribute settings.
    (attached images for clarity)

    But when I enter a product and press the brand name (that appears on the top left side)
    instead of taking me to an archive page with all products of this brand, it comes up with nothing and the message “no products were found” appears.

    I have tried to re-create brand attribute with different name, added some brands to certain products, and still the same issue.

    Would you please advice?

    Thanks in advance
    Kind regards
    Keren

    Attachments:
    You must be logged in to view attached files.
    #460028

    Hello,

    You need to enable “Enable Archives” in the Brand attribute: https://gyazo.com/b850fb97f499b21d1f4b2bd9a2695460

    The page is broken and I cannot do that.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #460110

    Kerenelle
    Participant

    Hello!

    This helped.

    I deactivated all plugibs, then was able to check the “Enable Archives” and it worked

    You are the BEST!

    Thank you

    #460277

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘clicking on Brand shows 0 results’ is closed to new replies.