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doesn't see header settings

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  • #342215

    malisakalli
    Participant

    everything was fine, changed the header color and it broke

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    #342222

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #342225

    malisakalli
    Participant

    It didn’t work out, I don’t quite understand what we need to do now. i don’t speak english i am writing with google translate sorry.

    #342392

    Hello,

    Please insert the credentials into the Private content below the message area.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)