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Elementor-pro cart page messed up

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #463953

    rafaelnlsilva22
    Participant

    Hi, I have elementor-pro and woodmart theme for my website.
    My cart page is messed up with the elementor-pro cart element.
    I already tested inactivete all plugins besides elementor, elementor-pro, woocommerce, and active it again one by one, but the issue remains.
    I believe there is an uncompatibility between woodmart theme and elementor-pro cart.
    Please I need help to solve that problem. thanks!

    #464047

    Luke Nielsen
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Kind Regards

    #464277

    rafaelnlsilva22
    Participant

    Hi, i live watch those two themes you said, Storefront witch im sending prints, and 1 other print of twenty-twenty but in this one i couldnt find a way to reach my cart page, so i sent product page. Anyway stills messed up, idk but seems not to be any plugin cuz i already deactivate all of them besides elementor and woocommerce.
    I toke off all my css codes to see if it could be some of them, but nothing.. stills messy and i dont have any css for that specific cart page or widget. I think is something between woodmart theme and elemetor-pro cart.

    I hope you can help me, im struggling to solve this.

    thanks!

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    #464391

    Luke Nielsen
    Keymaster

    Hello,

    Could you grant me access to the admin dashboard and authorize the deactivation of plugins? Once the testing is done, we will reactivate everything.

    Kind Regards

    #464568

    rafaelnlsilva22
    Participant

    ok, i will if you have a step how i do that in the right way please send me.

    #464674

    Luke Nielsen
    Keymaster

    Hello,

    Yep, I need access with admin functions. You can share the credentials via the private area (that is below the message area.)

    https://take.ms/4p6Ju

    Kind Regards

    #465125

    rafaelnlsilva22
    Participant

    Hi, im sharing the acsses. thanks!

    #465313

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that you cannot use elements from Elementor Pro in the Layouts or vice versa, in general, such pages will not work well. So you need to create a cart page by using either only our elements in Layouts or via Elementor Pro with their elements.

    Don’t hesitate to get in touch with us if you need further clarification on anything.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)