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Error after Registration Vendor Store

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #216924

    AlarconMG
    Participant

    Hi, this error appear after vendor registration is submitted:

    Fatal error: Uncaught Error: […] wp-includes/plugin in /homepages/29/d830288681/htdocs/clickandbuilds/Swipeclic/wp-content/themes/woodmart/functions.php on line 200

    Thanks.

    #216932

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please describe step by step how to reproduce the error? Please, send us your FTP access as well.

    Kind Regards
    XTemos Studio

    #216957

    AlarconMG
    Participant

    Hi thank you for your answer

    Attachments:
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    #217027

    Artem Temos
    Keymaster

    If you don’t have FTP access, please, contact your hosting provider and ask where you can get it.

    #217154

    AlarconMG
    Participant

    Hi, I attach an image with 5 steps to enter the FTP.

    Thanks.

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    #217230

    Artem Temos
    Keymaster

    We can’t access this way https://prnt.sc/tw49ja
    Please, provide us FTP access and not your control panel information.

    #217375

    AlarconMG
    Participant

    Hi, there is not a direct access.

    Attachments:
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    #217378

    AlarconMG
    Participant

    I have information:

    #217515

    Artem Temos
    Keymaster

    1. We can’t enter with your postcode http://prntscr.com/twyccu

    2. The FTP you provided doesn’t have a password.

    #217656

    AlarconMG
    Participant

    I´m sorry, this is the pass:

    #217664

    Artem Temos
    Keymaster

    Try to edit the file and change the following line http://prntscr.com/tx74vd

    if ( woodmart_is_elementor_installed() && ( woodmart_elementor_is_edit_mode() || woodmart_elementor_is_preview_page() || woodmart_elementor_is_preview_mode() ) ) {

    to this one

    if ( woodmart_is_elementor_installed() && function_exists( 'woodmart_elementor_is_edit_mode' ) && ( woodmart_elementor_is_edit_mode() || woodmart_elementor_is_preview_page() || woodmart_elementor_is_preview_mode() ) ) {

    #217684

    AlarconMG
    Participant

    Thank you.

    #217787

    Artem Temos
    Keymaster

    This code will be implemented in our next theme update.

Viewing 13 posts - 1 through 13 (of 13 total)