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Few questions before I make changes to all items

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  • #402977

    sKaterica
    Participant

    Those could be a bit strange questions, I just want to see if there is a way to do it and hot to hard code it xD

    1) How come we did not realize at start that related products show both from same category and same TAGs, and we have some same Tags that we do not want to be “related-connected”.
    Q1: Is there a way to remove Tags checking in order to show Related Products. (I will cut all tags if there is no option to make it)

    2) In Menu I have on hover HTML blocks and using widget – WC Machines Widget (WC Products Widget)
    Not sure that have connection to your theme, but when some Product (Machine in my case) does not have image it will not be shown, and the question is if there can be default image shown instead? Or even not to show products without images.
    Q2: Can we make it in WC Products Widget show default image for those that does not have product image.

    3) On Shop and Category pages in side bar I want to show Only subcategories. I made it work but I have problem with main shop page because there it will be all categories and subcategories showed.

    Q3: IS there a way (some CSS class or so) that I can just hide that specific part of the sidebar only on the shop page, but still be on Category pages.

    I have tried with custom CSS from elementor only on that page I can see it working in backend but on front it always generate whole sidebar. Also tried with different elementeor from page edit but not working.

    div#woodmart-woocommerce-layered-nav-9 {
    display: none !important;
    }

    4) And one more question about QuickView Product Image Gallery.
    Q4: Is it possible to make it covered, like the whole space centered/cropped.

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    #403770

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    1. You can disable “Related products”, then you can create an HTML block, insert the Product Grid element and show this block as an extra block on the product page. Find our documentation tutorial about this here: https://xtemos.com/docs-topic/html-blocks-usage/

    2. You can set the blank image to be shown if the product does not have its own image in the Theme Settings > Performance > “Upload custom placeholder image ”

    3. Product category widget is the Woocommerce functionality, WoodMart does not have options to change that. Please check our documentation here: https://xtemos.com/docs-topic/product-category-menu/ and https://xtemos.com/docs-topic/adding-menu-to-the-site/

    4. Please try to disable “Main carousel auto height ” in the Theme Settings > Single product > Images.

    If you have any questions please feel free to contact us.

    Best Regards

    Best Regards

    #406131

    sKaterica
    Participant

    Dear support,
    Thanks for the quick response, but to be honest I expected more, and that is why I prolonged support.

    You did answer all questions, but unfortunately maybe one can be useful.

    Comments on all below:

    1) You can disable “Related products”, then you can create an HTML block, insert the Product Grid element and show this block as an extra block on the product page. Find our documentation tutorial about this here: https://xtemos.com/docs-topic/html-blocks-usage/

    Comment 1: If you read the question, I want it to be Related Products, but to see if we can somehow remove pairing by Tags. Yes, I can remove it and put the Product Grid element, and then what, to add for every product different Product Grid? That is, sorry for the language, nonsense. So once more is there a way to stop pairing both category and Tags, and just show Category based Related products? IF there is no way to do it, I will remove tags.

    2. You can set the blank image to be shown if the product does not have its own image in the Theme Settings > Performance > “Upload custom placeholder image ”

    Comment 2: For Q2 also there is an image so I could explain what I need, and as I said I did add Custom Placeholder Image and it shows good on all, but on that widget, it won’t show.

    3. Product category widget is the Woocommerce functionality, WoodMart does not have options to change that. Please check our documentation here: https://xtemos.com/docs-topic/product-category-menu/ and https://xtemos.com/docs-topic/adding-menu-to-the-site/

    Comment 3: Again documentation that will not help me with my problem, so I tried to get maybe CSS class of shop page, and just hide it on that one specific page. But seems like shop page generate dynamically after and I cant impact that CSS. On backend it hides me but on front I can see it. I understand its Woocommerce functionality but I thought maybe you can as professionals help me find the CSS class (like example I sent) to hide it on main shop page.

    4. Please try to disable “Main carousel auto height ” in the Theme Settings > Single product > Images.

    Comment 5: Did try that, not sure if some of the dimensions changed, but the landscape ones still show empty. But thanks, this gave me another idea of how to deal with it. A

    #406531

    Hello,

    Comment 1: If you read the question, I want it to be Related Products, but to see if we can somehow remove pairing by Tags.

    This is Woocommerce functionality and WoodMart theme does not influence that. Please check this manual: https://woocommerce.com/document/related-products-up-sells-and-cross-sells/

    Comment 2: For Q2 also there is an image so I could explain what I need, and as I said I did add Custom Placeholder Image and it shows good on all, but on that widget, it won’t show.

    Please disable “Main carousel auto height ” in the Theme settings > Single product > Images.

    Comment 3: Again documentation that will not help me with my problem, so I tried to get maybe CSS class of shop page, and just hide it on that one specific page.

    This is the Woocommerce functionality and no WordPress theme has the option to change that. Such requires a complicated Woocommerce customization which is not covered by our support.

    4. Please try to disable “Main carousel auto height ” in the Theme Settings > Single product > Images.
    Comment 5: Did try that, not sure if some of the dimensions changed

    Please insert the site admin access into the Private content below the message area. In addition we will need a product page URL with this problem. We will take a closer look at the case.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)