Footer Display

Hi,
We looked in the settings, then in reading the WordPress dashboard, the home page of the site, it is not there?
How could she have disappeared?
How to get it back?
Sincerely,
Kad

Hi sevtra7,

I checked your site and saw the homepage is set and it looked like before. Please let me know if you need further helps.

Regards,

Hi,
We would like to know how we can integrate the following three pages:
– the Parallax Scrolling page,
– Page Animations
– The Image Hotspot page,
in some time to our theme, that’s why we would like to know how to integrate these pages without causing any problem to the theme?

Sincerely,

Kad

Hi,
We want to configure the site’s home page on RankMath, unfortunately, there is no page to offer on RankMath?
From the WordPress dashboard, then setting and reading, it is clearly indicated the home page of the site?!
What to do?
See print screen 1 & 2.

Sincerely,

Kad

PS: I wish you a happy new year!

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Sorry, here the second print screen!

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Hi sevtra7,

You should deactivate all plugins (except Required Plugins) and then reactivate them one by one. This makes it very easy to isolate the plugin causing problems.

Wish you a Happy New Year.

Regards,

Hi,
We want to configure the home page of your theme is still not displayed on the RankMath plugin. We have already contacted you about this problem, you asked us to deactivate the plugins and see if one of them could be the cause of this bug?!
We did it, but the home page still doesn’t appear (see print screen!).
This step is very important for the SEO of the site, how to solve this problem?

Sincerely,

Kad

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Hi sevtra7,

Hvae you tried to deactivate extra plugins?

To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

Regards,

Good morning,
I offer you a solution, I give you access to the back office of our site, install a theme, do all the tests you want to do.
If my offer suits you, I will ask you to be very careful with the current theme, we have made a lot of progress on it, so we do not want to start everything from scratch, following poor handling.
Sincerely,
Kad

[Hung Pham]

Hi sevtra7,

You can create a dev site, also called a Staging platform where you can test issues, enable/disable features/plugins thus such changes will affect the main site. The below article will help you to create it:

https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Best Regards,

• This reply was modified 1 month, 2 weeks ago by Hung Pham.

Hi,
Today we discovered a new problem on your theme. Indeed, yesterday, we installed the Wegot site translator, unfortunately on the store page, there was a bug with the icons, see print screen!
There is a “bug” between your theme and the Weglot plugin!
Sincerely,
Kad

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Hi sevtra7,

We have not tested Weglot and other translation plugins and do not guarantee 100% compatibility.

WoodMart is fully compatible with WPML and Loco Translate. Please consider the possibility of switching to this plugins.

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

Alternatively, you need to contact the Weglot plugin support.

If you have any questions please feel free to contact us.

Best Regards,

Hi,

I have two problems to solve:

1st problem:
I want to change the name displayed above 3 columns in the Footer, finding the columns does not pose a problem, but I cannot find the name block, see screen printout!

2nd problem:
I modified the footer, but in the social networks columns, I want to include the icons, but also the icon of our future app.
How to do it?
See print screen!

Thank you in advance,

Sincerely,

Kad

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Sorry here the second print screen!

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Hi sevtra7,

Thanks for your patience.

1. Go to Appearance > Widgets > and you can change footer titles https://ibb.co/zrHLdGt

2. You can use HTML Block to create attractive footer and include social icons. Then, go can add that created HTML Block to footer.

If you have any questions please feel free to contact us.

Best Regards,

Hi,
I would like to personalize the site by removing the name of your Woodmart theme throughout the site, or can we do that?
See print screen!
Sincerely,
Kad

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Hi,
Our site will be translated into several languages, our problem is: how to be sure that your theme will display French sizes, for clothes, shoes or any other items for a French customer, English, for an English customer, German for a customer German, etc.
See the screen print!
Sincerely,
Kad

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Hi,
We would like to install a search proposition in the sidebar based on the percentage of reduction offered on the products, is this possible?
See the screen print!
Sincerely,
Kad

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Good morning,
24 hours ago, I contacted your support for several problems, since then I have not heard back, is this normal?
Sincerely,
Kad

Hello sevtra7,

1. You can refer to our documentation https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

2. Sorry but there is no such option.

For specialized assistance and potential solutions, I kindly suggest that you reach out directly to the WooCommerce plugin’s support team https://wordpress.org/support/plugin/woocommerce/, who are better equipped to provide you with the guidance you requires or You need to find a third party plugin to achieve more functionality that best suits you.

Best Regards,

Hi,
No, you haven’t answered my questions:

1st question: I want to delete the name of your theme see the topic dated: January 20, 2025 at 4:12 pm

2nd question: I want to customize the front office, for that I want to change some icons but that correspond to the design of those that are currently displayed in the front office, I would like to know where can we find this kind of icons?

Kind regards,

Kad

Hi,
We have discovered a new problem concerning the bar of the free shipping costs.
To obtain the free shipping costs, with us, you have to reach 70 euros.
While we wanted to install the display of prices in different currencies, we noticed that the free shipping costs bar was coming out of its block, why?

See print screen!

Best regards,

Kad

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Hi,
We offer free shipping from 79€, but here it says that you have to add 129 euros to get free shipping!
This is wrong, why!

In the dashboard, in your theme settings, we checked, free shipping is indeed offered as soon as you reach 79€.

Where does the error come from?

Question:
We offer free delivery from 79 euros of purchase, except for heavy products, for example: household appliances, furniture.
Question: how to limit or indicate in the front office that free delivery excludes heavy products!

See the 2 screenshots!

Kind regards,

Kad

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Hi,
Yesterday, we sent you several topics, without getting any answers today?!

For us it’s rather urgent.

Sincerely,

Kad

Hello, sorry for the delay.

1. Slide post type slug #631188. We don’t have an option to rename the slider post type slug, and unfortunately, such changes cannot be made using custom code as this could cause the slider functionality to break. As a partial solution, we can offer to hide the breadcrumbs on this page. This custom code should be placed in the “Custom CSS for admin dashboard” field located in Theme Settings:

.post-type-woodmart_slide #edit-slug-box {
    display: none;
}

2. Icons change. #631754. The method for adding and modifying icons differs significantly depending on their original location, and this method is not universal. If you want to replace or add an icon somewhere, please describe these locations in detail with screenshots so that we can provide you with instructions or custom code.

3. Free shipping bar extends beyond the block #631959. Please describe in detail how to reproduce this issue on your website and provide us with current access credentials to your site so we can log in and verify this from your end.

4. Disable free shipping depending on the conditions #631968. Our “Free shipping progress bar” option applies simultaneously to the entire website and does not have functionality for partial exclusion of specific product categories like you have described. This functionality also cannot be implemented using custom code alone. Currently, we haven’t received similar requests to add such functionality, but if you would like to see it in the future, you can create a feature request here (https://woodmart.canny.io/feature-requests) with a detailed description, and if it gets voted up by our community, we will definitely add it to the theme.

Kind Regards

Hi,
We want to display 5 icons in the front office:
– Secure payment,
– Authentic products,
– Free delivery from €79* (subject to conditions),
– Easy return,
– Products guaranteed for 2 years* (depending on conditions),

Is this possible?

See print screen!

Sincerely,

Kad

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Hi,

#633583. In your response, you shared a screenshot of static elements called “Information Boxes.” To change the icon in an Information Box, you need to open the corresponding page in the Elementor editor, select the specific element containing the icon, and replace it with the desired one using the media library (https://monosnap.com/file/jfLtCypWgqHU4Zu4iBtMTFlM3RTgc0). The text in the Information Box can be edited or removed in the “Content” section (https://monosnap.com/file/hLWAy8iYFt3b98imxYxld60Auepsdr).

The demo content “Furniture” you are using in your screenshot has 4 Information Boxes. If you need more, you can manually add a new Information Box next to the existing ones or duplicate an existing one by right-clicking on any Information Box and selecting “Duplicate” (https://monosnap.com/file/h4IgAAmiFkSMlnahE4P4trhKxcwpsD).

Kind Regards

Hi,

We created the recruitment page for our e-commerce site, unfortunately, your logo is still present.

We tried to display our logo, but it’s impossible?!

See screen print!

Sincerely,

Kad

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Hi sevtra7,

Thanks for reaching to us.

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9.

Hover on the Logo element, click on the Pencil icon to edit it https://prnt.sc/TQpL8DqtyVSi and change the logo.

Also, please make sure you are not using the custom header on your site, Woodmart theme provides the option to create different headers for different pages: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

Best Regards,

Hello,
Sorry, but your proposed solution concerning your Woodmart logo which appears instead of our logo on our page dedicated to recruitment does not solve our problem.
Indeed, our Header is perfect, see printouts 1, 2 and 3
Sincerely,
kad

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