Footer Display

Hi sevtra7,

Please make sure you are not using the custom header on your site please follow documentation: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

Best Regards,

Hi,

We would like to integrate the “image-hotspot” product page into our website.
This page displays a bike with blue buttons,
what is the plugin behind this blue button, and how to use it?

See print screen!

Sincerely,

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Hi sevtra7,

Add the Image Hotspot widget in the page builder. See Screenshot for better understanding: https://ibb.co/nnj37ww

Best Regards,

Hi,
I would like to translate some parts of the template into English, but on elementor, it is impossible!

How to do it?

View print screen

Sincerely,

kad

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Hi,

I don’t want to display the Recent Post and Instagram blocks on the News Arrivals page, as well as on the Products, Payments and Contact pages.
How to “block” the display of these blocks?

See print screen!

Sincerely,

kad

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Hi sevtra7,

1. Translation

+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

2. Sidebar

Please go to Appearance > Widgets and modify the Main sidebar and Sidebar for products. You can also go to Theme Settings > Blog > Single post and select fullwidth layout, it will be the same with product page.

Best Regards,

Hi,
But I didn’t quite understand your explanations below!

Please go to Appearance > Widgets and edit the main sidebar and product sidebar. You can also go to Theme Settings > Blog > Single Post and select the full width layout, it will be the same with the product page.

Can you make a print screen or video that shows the process for making these changes?

Sincerely,

Kad

Hi sevtra7,

To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi,
Last week, you requested login information for further inspections from the back office of our site, information that we sent to you via your secure connection.
In addition, we have also sent you an issue that we have already encountered, but which has still not been resolved. Indeed, when you personalize a prefabricated page downloaded from the PreBuild Page category, your logo is always present, it is impossible for us to modify it. Why,

For these two points, we still have not received a response, why?

Sincerely,

Kad

Hi sevtra7,

The credentials you provided are incorrect now. So, please try below methods:

– Go to Theme Settings > General > Layout and select no sidebars layout.

– Go to Theme Settings > Single product > Single product and select no sidebars layout.

Please let me know if it works.

Regards,

Hi,
Sorry, but it’s not working!
Here are the login instructions I sent you via your “Extra Information” platform.

Sincerely,

Kad

Hi sevtra7,

1. I can’t find New Arrivals as you mentioned.

2. “Indeed, when you personalize a prefabricated page downloaded from the PreBuild Page category, your logo is always present, it is impossible for us to modify it”

To assist you in the best possible manner, I kindly ask that you please provide me screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

Regards,

Hi,
I’ve already given you access to our website three times, the last time being on Thursday, March 13, 2025, in the afternoon, via private FTP message from the Topic page!

I’ll give you access to our website’s back office again via private FTP message with this email!

You just need to check your Private FTP mailbox for the link to our website, login, and password.
Regarding the problematic page, here’s a screenshot attached!

Sincerely,

Kad

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Hi sevtra7,

I tried to access Contact Us page and it differs from screenshot. Meanwhile:

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9

Hover on the Logo element, click on the Pencil icon to edit it https://prnt.sc/TQpL8DqtyVSi and change the logo.

Also, please make sure you are not using the custom header on your site, Woodmart theme provides the option to create different headers for different pages: https://xtemos.com/docs-topic/how-to-set-different-header-for-specific-page/

If you have any questions feel free to contact us.

Regards,

Hi,
We noticed that our logo in the header and footer is partially hidden!

Can you tell me why?

See screenshots 1 and 2.

Sincerely,
Kad

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Hi sevtra7,

1. Header

Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through the admin bar directly https://prnt.sc/Ct9ehRDvvDV9

Hover on the Logo element, click on the Pencil icon to edit the width of logo.

2. Footer

Edit the footer and change container’s width https://ibb.co/MxmgH6Rk

Regards,

Hi,
In a few weeks, we’ll be importing several catalogs. We want to use this type of product page (see print screen!) To do this, we’d like to know if the product pages will be automatically created using this template during the import!
Sincerely,
Kad

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Hi,

We want to change the length and width of the front-office menus. How do I do this?

See print screen!

Sincerely,

Kad

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Hi sevtra7,

In order to provide best support, please submit new topic for better tracking.

Regards,

Hello,
Thank you for your reply, but I don’t understand it!
Why do you want a new request?

Yesterday, we submitted two requests: the request posted on March 31, 2025 at 3:14 pm and the request posted on March 31, 2025 at 4:59 pm.

We’re just waiting for your responses!

Sincerely,

Kad

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