I purchase the theme

I purchase the theme but not activate it yet and when we visit the website he tell me to purchase it again can you help me
my website is http://www.timecare-sa.net

Attachments:

You must be logged in to view attached files.

Hello,

First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

You can activate your theme from Woodmart >> Theme License.

Screenshot for Clarification: https://gyazo.com/2910324b5751675cac02b1bfb77f868f

https://xtemos.com/docs/woodmart/installation-process/

Best Regards.

I do that but I see in the menu link purchase this theme and not remove from it
look it in the attach file
and there is another problem NOT FOUND in the first page
look it in the attach file
the website is http://www.timecare-sa.net

Attachments:

You must be logged in to view attached files.

https://gtmetrix.com/?job_error=MlcUq6V3

can you replay to me

Hello,

For the front page issue please read the following articles for help:

https://www.wpbeginner.com/wp-themes/how-to-create-a-custom-homepage-in-wordpress/
https://wordpress.com/learn/bonus-round-get-a-home-page/

And for the theme activation issue, provide the admin panel login details of the website and the Purchase code in the private content area to check it myself and help you out accordingly.

Best Regards.

ok for the admin in the Private Content

and when you login to the admin please resolve this issue
1. I need to set up retail version but i see this error
Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.
2. when we link english link in the main menu i see this error
This site can’t be reachedCheck if there is a typo in timecare-sa.net_.
DNS_PROBE_FINISHED_NXDOMAIN

please I purchase this theme and I need to work well and normally we waiting for your help my dear

Hello,

I have logged into your website and the Theme is already activated on your website.

1) As you are getting the error “Import AJAX problem” while importing base content.

You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:
https://xtemos.com/docs/woodmart/installation-process/
https://xtemos.com/docs/woodmart/requirements-wordpress-set/

For the demo content follow this documentation:
https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

In case if it still displays that error then deactivate all the third-party plugins and provide your admin login details.

2) Could you please check how it works with the default WordPress theme. Just to check whether the issue is with our theme or not.

Regards.
Xtemos Studios.

the problem still no resolve can you please login to the admin and resolve it

Hello,

I have logged into your website and the dummy content is imported.

Screenshot for Clarification: https://gyazo.com/33b485a29b588f2ed2daba37108402a4

Regards.
Xtemos Studios.

yes but can not set up the version of retail and I see again
Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.
and I not see also some Icon like shopping card and compare and more
there is some error in this theme and not work well can you please resolve it also pls

look the attach

Attachments:

You must be logged in to view attached files.

Hello,

Please make a fresh install by reinstalling WordPress and then make all the necessary requirements as mentioned in our documentation.

Then install the theme and the recommended plugins then tell me we will import the demo for you.

And make sure that you don’t install any third-party plugins before importing the demo.

Best Regards.

ok we do this and tell you thanks for your help

ok now I do all you need and install fresh one and make install recommended plugins I need to import the Retail demon and work normally
we waiting and thanks for your help my dear

Hello,

The retail demo is imported on your website. Please clear cache and check back.

Screenshot for Clarification: https://gyazo.com/56020c52f3fc59d27dcf2e6583f82542

Regards.
Xtemos Studios.

thank you we try to start customize it and add more lang how can we add another lang like arabic?

Hello,

You are Most Welcome.

You can read our detailed documentation for help:
https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/
https://xtemos.com/docs/woodmart/translation/

Best Regards.

hi
I do that from https://xtemos.com/docs/woodmart/translation/ then how can I make this website is 2 lang arabic and english by but this option in the main menu and footer I need the visiter choose between 2 lang
thanks and waiting

another issue I see 2 link in the menu not delete this links is
SPECIAL OFFER and PURCHASE THEME
because I purchase this theme
can you please remove it or resolve this issue
see the attach

Attachments:

You must be logged in to view attached files.

can you please replay for #post-325710
we waiting for your help for it pls

Hello,

To make your website Multilingual you need to use WPML Plugin that is 100% compatible with the theme.

You can remove the links by editing the header from Woodmart >> Header Builder >> Edit header.

Screenshot for Clarification: https://gyazo.com/e9fd485a51e4e225e207027884dd6f3f

Regards.
Xtemos Studios.

the slider nor work or move can you login to admin and resolve it please

Hello,

Could you please elaborate with the help of some relevant screenshots what issue you are facing with the slider to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

the slider stop in the first slide 1 and not work or move to the slide 2 and slide 3
I sent to you attach file can you please visit the website http://www.timecare-sa.net
look if the slider work normally or not

Attachments:

You must be logged in to view attached files.

Hello,

Your issue has been Resolved. Please clear cache and check back.

Note: Please create new topics for each issue in the support system to avoid any confusion.

Best Regards.

[Author]

Posts