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Image Gallery Displaying Incorrectly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #169626

    noraferg
    Participant

    Just updated the Basel theme and the image galleries are not displaying correctly on Edge browser or on mobile (safari). Shows fine on Chrome. Screenshots attached. Please advise.

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    #169690

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme and provide the site admin access to the private area.

    Best Regards

    #169809

    noraferg
    Participant

    I switched to a default template and the galleries display correctly. This is a live site so I can’t leave switched.

    #169828

    Hello,

    Please read and follow these suggestions: https://xtemos.com/docs/basel/faq-guides-2/4-x-5-0-migration-guide/

    Uninstall Redux Framework and CMB2 plugins. These plugins are no more needed and may cause problems.

    Best Regards

    #169830

    noraferg
    Participant

    Uninstalled redux framework and CMB2 plugins and still having same problem on all browsers. Deactivated all plugins not related to the theme and still having same problem. I changed the settings for one page to flex slider (versus grid) and it works fine. Seems to be a problem with the image grid setting.

    #169851

    Hello,

    Please deactivate Recent Posts Widget Extended it conflicts to the theme. Check the issue.

    Best Regards

    #170075

    noraferg
    Participant

    Deactivated Recent Posts Widget Extended and am still having display issues.

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    #170091

    Hello,

    Please clean the browser cache and check again, I am checking and there is no problem. https://prnt.sc/qtlxzo

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)