Instagram API Problem

This topic has 4 replies, 3 voices, and was last updated 1 year, 11 months ago by Artem Temos.

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May 18, 2022 at 5:18 pm #376902

serdar
Participant

Hello,

We are facing an issue about Instagram API connect. When the last step of connection we are getting this error :
We followed steps as your document (https://xtemos.com/docs-topic/how-to-setup-instagram-api/).
Can you help us ?

Get instagram account id :(#100) Object does not exist, cannot be loaded due to missing permission or reviewable feature, or does not support this operation. This endpoint requires the ‘pages_read_engagement’ permission or the ‘Page Public Content Access’ feature or the ‘Page Public Metadata Access’ feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages, https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS and https://developers.facebook.com/docs/apps/review/feature#page-public-metadata-access for details.

May 18, 2022 at 6:33 pm #376927

WASIPLtd_Website
Participant

I also just tried to link my Instagram account and received an error for this issue.

Please inform us of what needs to be done.

May 19, 2022 at 9:19 am #377043

Artem Temos
Keymaster

Hello,

You can fix it by applying patch # 375487. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it doesn’t work for you.

Kind Regards

May 19, 2022 at 10:50 am #377088

serdar
Participant

Fixed,

Thanks 🙂

May 19, 2022 at 11:46 am #377120

Artem Temos
Keymaster

You are welcome! Feel free to contact us if you have any further questions.

Kind Regards
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