Instagram did not return any images.

This topic has 9 replies, 2 voices, and was last updated 3 years ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

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March 31, 2021 at 7:49 pm #277999

fiiil
Participant

This is the error i get, no idea why.. i connected the account properly..

thnx for helping!

March 31, 2021 at 9:30 pm #278033

Elise Noromit
Member

Hello,

Instagram has changed the integration process now the only API is available, please read and follow the instruction on how to configure that: https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

If you have any questions please feel free to contact us.

Best Regards

March 31, 2021 at 10:46 pm #278070

fiiil
Participant

That is what i did..

April 1, 2021 at 11:02 am #278186

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Best Regards

April 1, 2021 at 11:07 am #278187

fiiil
Participant

here again..

April 1, 2021 at 8:40 pm #278310

Elise Noromit
Member

Hello,

It works now, please clarify the problem: https://gyazo.com/741cf80c59d2b052c76116b501febe49

Best Regards

April 1, 2021 at 9:16 pm #278321

fiiil
Participant

This is another plugin, not yours..

April 1, 2021 at 11:01 pm #278334

Elise Noromit
Member

Hello,

Please disable the plugins and check again or confirm the permission to test without the plugins.

Best Regards

April 3, 2021 at 2:39 pm #278639

fiiil
Participant

Hi,
i saw you made some changes but the smae error message showed up, so i set again the other plugin to be visible..

do you have any other ideas how to solve it?

April 5, 2021 at 8:28 am #278902

Elise Noromit
Member

Hello,

Please deactivate and activate again, if it does not help, please provide FTP access to the private area.

Best Regards
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