Issue: Product long description is not displaying on the product page.

Theme Used: Woodmart
Page URL (example): https://nexgenextracts.com/product/thcathcpd9-pineapple-burst-gummies/

Details:
Even though the long description content has been added to the product description field in the backend (under the main content editor), it does not appear on the product frontend. The short description and other content display correctly, but the detailed product information is missing.

This issue is occurring on all product pages, not just one. We’ve confirmed that the description is properly saved, and we’ve also tried clearing cache and switching product layouts, but the problem persists.

Kindly assist in resolving this issue or guide us if the layout template needs adjustment.

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

Hello,

Thank you for your response. The credentials is shared in private content.

Looking forward to your guidance. Please resolve this query ASAP.

Hello,
Thank you for your response. The credentials is shared in private content.
Please resolve this query ASAP.

Hello,

You are using a Custom Single Product layout, which is built with WoodMart WooCommerce builder. Simply go to Layouts > Edit Single Product Layout, and insert the Product Content widget or products tabs widget to show the description on the single product page.

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards,

Hello Team,

I have purchased the WoodMart theme and used it on nexgenextracts.com. Now I want to deactivate it on nexgenextracts.com and activate it on a new domain: nexzenextracts.com.

Please let me know the steps to transfer the theme license smoothly.

Thanks,

Hello,
Above Products description i also want to add these options like description tab, additional information and reviews. The screenshot is attached below what i want to add on the above of products description.

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Hello,

01. On our website, in your account, you can see how many activations you have. Also, in your account, you can deactivate the old license and use it for the new domain.

You can manage all your purchase codes in your account on our website: https://xtemos.com/my-account/

02. Navigate to Layouts > edit single product page layout, and add the products tabs widget to show these tabs: https://ibb.co/twf60QBj

If you have any questions, feel free to contact us.

Best Regards,

Hello Xtemos Team, I have a few customization requests:

1. Price Range Display on Homepage
Currently, the homepage shows a price range like $X – $Y.
I want to hide the price range and display only the lowest price.

2. Single Product Image Size
The product images on the single product page appear too large.
I want to reduce the image size to make the layout look cleaner.

3. Change “Select Options” to “Add to Cart” Button
I want to replace the “Select Options” button with a direct “Add to Cart” button.
Is it possible to change the text or the functionality directly?

4. Button & “Select Option” Color Changes
I want to change the colors of all buttons across the site, including the “Select Options” button.

5. Age Verification Pop-up
Currently, it says 18+. I want to change it to 21+.
Also, I want to add a custom background image to the age verification popup.

6. Video Popup on Website
I want to add a video popup feature to the website.
How can I implement this?

7. Free Shipping Bar Animation Color
On the add-to-cart page, there’s a message:
“Your order qualifies for free shipping!” with a scrolling progress bar or animation.
I want to change the color of this scrolling animation or progress bar.

please resolve this as soon as possible !

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Hello,

01. Navigate to Theme Settings > Shop > Variable product > turn off Hide ‘to” price option.
https://prnt.sc/UxejIZ6Sxc0a

02. Navigate to Theme Settings > Single Product > Product page layout. You can choose different page layouts depending on the product image size you need: https://postimg.cc/3kmL39XW

03. The “Select Options” button appears for variable products because customers need to choose a variation (like size or color) before adding to the cart.

If you want it to redirect directly to the single product page, you can:

* Disable the Quick Shop option from
Theme Settings > Shop > Variable product.

* To change the button text, use the Loco Translate plugin and edit the translation for “Select options“. https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

04. Navigate to Theme Settings > Styles & Colors > Buttons. Here, you can define the predefined styles for different button types.

For detailed guidance, please refer to our documentation on advanced button styles:
https://xtemos.com/docs-topic/advanced-button-styles/

05. Try to use the Loco Translate plugin to change this text.https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

To change the background color, navigate to Theme Settings > General > Age verify popup and in the style area change the background color.

06. Try to create an HTML block and add the video element. The promo pop-up is configured in Theme Settings – > General – > Promo pop-up: https://xtemos.com/docs-topic/html-blocks-usage/

07. Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS:

.wd-progress-bar .progress-bar {
    background-color: red;
}

Best Regards,

1. Show Only Lowest Price for Variable Products on Home and Shop Pages
I want the price display for variable products to show only the lowest price (e.g., “From ₹100”) on the Home page and Shop page.
Currently, it shows a price range (e.g., “₹100 – ₹300”), which I want to hide.
On the Single Product Page, the full price range is fine — I don’t want to change that.

2. Reduce the Product Image Size on the Single Product Page
I want to reduce the size of the main product image on the single product page.
I’ve already tried changing the layout under Theme Settings > Single Product > Product Page Layout, but the image size remains too large.
Ideally, I want the image height to be just enough to match the height of the short description section beside it.

Hello,

I am unable to visit or log in to your site. Please remove the IP restrictions. I am accessing the site from Pakistan.

Best Regards,

I removed the IP restrictions please check it once from your side.

Hello,

I’ve tried again, but I’m still unable to access or log in to your site.

See Screenshot for for clarification: https://postimg.cc/hfk5KJpk

Best Regards,

how can we change product category pages and i want to add text editor at the end of the pages https://nexzenextracts.com/product-category/pre-rolls/

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Hello,

There are two types of descriptions you can add to product category pages in WooCommerce with the WoodMart theme:

Navigate to Products > Categories in your WordPress dashboard > Edit the category where you’d like to add the description and add your content to the “Description” field or in the extra description field. https://ibb.co/DgZSj7d

If you want more control on category pages, try to use custom layouts for category pages.

Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

Best Regards,

Navigate to Products > Categories in your WordPress dashboard > Edit the category where you’d like to add the description and add your content to the “Description” field or in the extra description field.

I already added but still its not showing https://nexzenextracts.com/product-category/pre-rolls/
check this one link in pre roll category i already updated description but its not showing what can i do please check it from your side and do it from your side i want description content on products category page .

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Hello,

You are using Custom WooCommerce Builder layouts, which are part of WooCommerce Builder from WoodMart.

Navigate to Layouts > Edit Product Archive Layout and add an Archive description and extra description widget in the layout: https://prnt.sc/iOvSdhG4UE9F , then the description will show on category pages.

Here below are the documentation articles: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

If you have any questions, feel free to contact us.

Best Regards,

okay thanku its working

Hello,

You’re very welcome!

If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

Have a great day.

Topic Closed.
Best Regards,

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