Mobile Menu Link

I have made a custom header which works well on desktop with a dropdown menu with the relevant categories.

However, on mobile, the dropdown is converted to a simple menu. This is okay but I am struggling to change the link from clicking the relevant category on the menu, at the moment when I click it – it takes me to the. blog page which is not ideal.

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Hello,

Can you please once try deactivating all the third party Plugins on your Site. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

If the issue still persists, then remaining the third party Plugins deactivated please take complete Backup of your Site first, then provide us the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

Best Regards.

Plugins are not a problem.

I have noticed when I click the menu name it also redirects incorrectly to blog page, how do I change the menu headings to redirect to relevant product category?

Right now, in fact, it is being redirected to: https://mrmobility.co.za/category/uncategorized/

How do we change this link?

[Mr Mobility]

Please ignore the screenshots, posted to the wrong support question.

please advise on the menu links …

• This reply was modified 11 months, 1 week ago by Mr Mobility.

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Hello,

I have found that you have created the menu with the wrong product category added in the menu as item: https://ibb.co/YhNC2fh

You should use the Product category as a menu item to load the correct category page or use the custom link menu item to add the HTML Block in it.

Best Regards.

Good day Aizaz

Okay, that sounds reasonable.

I’ve tried the custom link but not sure how to add html block, there’s no clear option for this in the settings. The reason for doing it this way is because I wanted a drop down mega menu as per the screenshot attached on desktop.

If I try add the category, no options come up. I’ve added a screenshot of that too.

Sorry, I did not attach the second image. Please see below

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Hello,

Create a menu in Appearance > Menu or edit one of the existing ones.
https://ibb.co/JvVvhNP

Create Mega menu blocks for each menu item in HTML blocks https://xtemos.com/docs/woodmart/html-blocks-2/

Insert the HTML blocks in menu items, choosing from the drop-down “HTML block for the drop-down” https://xtemos.com/docs/woodmart/create-menu-2/

Try to add the product category:
https://ibb.co/pyMg450

You need to switch to the mobile view of the header and enter the mobile menu element and configure the showing categories:
https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/ and https://xtemos.com/docs/woodmart/adding-menu-site/

Best Regards.

Thank you.

However, I’m not sure why but the categories are not listed on my end. Please see screenshot attached.

As for your other instructions, this is how I have created the mega menu but the link when clicking on the mega menu name still takes. me to the blog page.

With regards to mobile menu, this makes a lot of sense, I will try the above

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Hello,

All the menus applied in the site are created in Dashboard -> Appearance -> Menu. This WordPress manual provides detailed instruction on creating/editing/saving menus.
https://xtemos.com/docs-topic/create-mega-menu/

https://xtemos.com/docs-topic/adding-menu-to-the-site/

Best Regards.

Please can you answer my question with regards to the categories not showing?

I understand what you have provided above but it does not help my issues. The links are still pointing to blog page and not the necessary category pages.

Hello,

Your issue has been resolved. I have visited your site and added a new menu with categories and added it in the Mobile menu via Header builder -> edit current header -> switch to mobile menu.
Customize the categories menu as per your need.

If you have any questions please feel free to contact us.

Best Regards.

Okay great! Thank you, the mobile view has been sorted.

Now the issue remains of the header menu links, on desktop view, to blog page instead of the relevant category. How can we change this please?

Hello,

Go to WoodMart-> Header Builder -> Edit Current Header -> edit main menu: https://ibb.co/TLFf0qY.
Configure menu setting -> here you can choose the menu.
https://ibb.co/G7KZVgN

Best Regards.

Hi Aizaz

This also doesn’t help, unfortunately.

The menu’s itself are fine as well as the category images that drop down, the issue is that the main headings themselves have links that redirect to blog page instead of the relevant category. So, in other words, if someone does not wait for the dropdown and just clicks the main heading then they will be redirected to the blog every time

Hello,

You have modified the product categories from products categories and Appearance menu. In this case your categories link is not working and some of your categories are missing. I have visited your site and edited the main menu and added the category “WHEELCHAIR” in the main menu. It is working fine.
Please add the category in the menu again.

Best Regards.

Okay, I see, thank you.

However, I have an issue where the categories in the menu option are not showing. Please see screenshot attached.

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Hello,

This is a section of post categories. Go to Post > Categories and create a new category.
Go to Screen Options and check the product categories option.
https://ibb.co/QPgnMJn

Best Regards.

I’m sorry, I am struggling to add them like you have done. Please can you explain or show me how you have added it in this way that the links work?

Also, is it possible to remove the little icon next to it?

Hello,

You need to enable the items in the Screen options in the right top corner: https://gyazo.com/db4f319bc46cf4db22bb94583a795c31

Best Regards.

Is it possible to remove the little icon next to it?

Hello,

Sorry to say but we didn’t seem to understand your concern. Could you please elaborate your concern more with some useful Screenshots so that we can better understand and assist you accordingly.

Best Regards.

Please see screenshot with illustration below.

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Hello,

Go to Appearance > Menu > edit desired menu > Expand menu item.
https://snipboard.io/r1DzPo.jpg

Best Regards.

Hello,

Go to Appearance > Menu > edit desired menu > Expand menu item.
https://snipboard.io/r1DzPo.jpg

Best Regards.

I’ve tried this but it didn’t remove the little image.

Hello,

You are using the categories menu in the header. Go to Products > categories > edit category > remove the Image for header menu.

Best Regards.

Thanks, this helps

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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