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Mobile menu not opening

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #461785

    myoo
    Participant

    Hi,

    I have added as instructed in the theme demos a mobile menu to show product categories, but no menu is shown, as when clicking on the menu always adds /# to the URL and no menu is shown for the mobile.

    #461834

    Hello,

    Thank you very much for choosing our theme and for contacting us

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #462427

    myoo
    Participant

    I tried everything but I have no clue what is the problem

    #462813

    Hello,

    Please disable these plugins: https://gyazo.com/4fd63b4e4891af645851d89912595213

    and check on the parent theme it works: https://gyazo.com/44f0f91f424176ce5d97a32697817299

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)